SanDisk Sansa Clip MP3 Player Logo
A
Anonymous Posted on Mar 22, 2011
Answered

My sansadisk clip works, but when I plug the USB cable into the computer it switches itself off. If I plug the USB cable into the sansa without attaching it to the computer its fine, its only when I plug the other end in the computer, any computer, so I can't charge it. I have tried every re-set known and nothing has changed...help

Answer This Question
  • Anonymous Mar 23, 2011

    Have you tried a different cable? Sounds like their might be some kind of short circuit, maybe due to broken wires in the cable, that only comes to be a problem when power is applied from the USB host (the PC)

  • Anonymous Mar 23, 2011

    I have tried a 3 different USB cables and 2 different computers. I have re-formatted it, soft booted it, I cannot do any other type of re-boot because I cannot get it recognised by a computer due to it switching off.

    It is approx. 3 years old now and I have not had this problem before.

×

1 Answer

Gyula Lacz

Level 3:

An expert who has achieved level 3 by getting 1000 points
All-Star:

An expert that got 10 achievements.
MVP:

An expert that got 5 achievements.
Vice President:

An expert whose answer got voted for 100 times.

  • Master 486 Answers
  • Posted on Mar 23, 2011
Gyula Lacz
Master
Level 3:

An expert who has achieved level 3 by getting 1000 points
All-Star:

An expert that got 10 achievements.
MVP:

An expert that got 5 achievements.
Vice President:

An expert whose answer got voted for 100 times.

Joined: Jan 05, 2011
Answers
486
Questions
0
Helped
145324
Points
1242

I think your USB cable is faulty. Try to connect your player using another cable. If this can not solve the problem your device must have some hardware problem and to fix it you should carry it to service center.
Bye, gylacz

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Obtain licence for audio book SansaDisk clip+ 4gb
I had this problem too. Found a fix posted last year by the legendary and awesome Neutron Bob. Here's a link:

http://forums.sandisk.com/t5/Clip-Clip/synchronize-to-continue-your-music-subscription/td-p/188012

I made my own notes as well:

1) Switch Sansa to MTP mode
2) Tether Sansa to the Computer, confirm it is in MTP mode;
Start > My Computer
Sansa appears under "other", not with a drive letter.

3) Reset Registry for Sansa;
Start > Control Panel > System > Hardware > Device Manager > Portable Device.
Select Sansa
Uninstall
Wait 30 seconds

4) Restart the Computer

5) Plug in Sansa

6) Re-Download a book into Sansa player

Hope this helps!
Read full answer
Nov 28, 2011 • SanDisk Audio Players & Recorders
0helpful
1answer

My sansadisk clip works, but when I plug the USB cable into the computer it switches itself off. If I plug the USB cable into the sansa without attaching it to the computer its fine, its only when I plug...
Hello, I Think what you to do is detach it from other power source and try pluging to the computer first and see the resault it gives to you. I hope it works for you. Please vote me.
Read full answer
Mar 22, 2011 • Computers & Internet
0helpful
1answer

SansaDisk Sansa m250 (2GB) "Finalizing update"
You need to go to the Sandisk support site and down load the Updater program. Run the updater on your player. This in a way reinstalls the software on the player kind of like reinstalling the operating system. [
Read full answer
Jul 20, 2010 • SanDisk Sansa m250 MP3 Player
7helpful
1answer

I NEED TO KNOW HOW TO DOWNLOAD TO THE SANSA CLIP MP3
First, connect your SansaDisk to your computer via the USB cable. Secondly, open your Windows Media Player. You can sync the musics from your Windows Media Player to your MP3 player.
Read full answer
Dec 24, 2009 • SanDisk Sansa Clip MP3 Player
2helpful
2answers

Sansa clip sandisk 2gb won't charge. Thought it was low and after plugging it in to computer overnight it wasn't fully charged but worked the next morning but suddenly died. Now it won't charge. Sansa...
I had the same problem this morning, albeit with my 8G Clip. Nothing worked -- the thing seemed dead as roadkill -- until I found a link about "forcing MSC mode." Basically, it told me to hold down the center button while plugging my Clip into my computer using my USB cable. Suddenly, boom! It's awake and alive and happy again. I'm unsure how that works, but that did it for me.
Read full answer
Nov 03, 2009 • SanDisk Sansa Clip MP3 Player
0helpful
1answer

My mp3 is not recognized by my computer, it only shows the word sandisk on the screen. please help me my mp3 player isn't being recognized on my computer. and the screen stays at sansadisk. My pc...
try getting a new conector

Read full answer
May 31, 2009 • SanDisk Sansa Clip MP3 Player
0helpful
1answer

My sanDisk Sansa Clip MP3 Player will not charge anymore. At least not on the computer I'm on. I have had it hooked up to charge for 2 days now and nothing. Why is this and how can I charge it?
This is direct from the sansa FAQs at http://www.sansa.com/support/sansa_clip/faqs 02. Why won’t my Sansa Clip charge when I connect it to my computer? USB Cable
Make sure that the USB cable is properly plugged in and use the original cable.

Computer in Hibernation mode
Make sure that the computer isn’t entering hibernate or sleep mode while the device is connected. The computer must be on in order to charge your player.

USB Port 2.0
Make sure your player is connected USB 2.0 port (1.1 occasionally causes charging problems).

USB Port location
Try plugging in different USB port (i.e. USB port in the back of the computer); sometimes the front USB ports have problem charging up the device.

Battery
Make sure the battery is fully charged. It takes approximately 3 hours to fully charge the battery.

Latest firmware
Make sure to update firmware by downloading and installing the Sansa Firmware Updater.

I hope this helps, and don't forget to rate the answer.
Read full answer
Mar 05, 2009 • SanDisk Sansa Clip MP3 Player
0helpful
1answer

Help with Sansa clip?
Make sure the hold/lock switch is not engaged first.

If it is not, you can suspect either hardware failure or a bad USB cable. Either way, call Sandisk and determine if you are still in-warranty. They can order replacement USB cables if they are still available.

-Tha Mp3 Doctor
Read full answer
Mar 02, 2009 • SanDisk Sansa Clip MP3 Player
4helpful
4answers

Sansa Clip does not show up on computer
I had the same problem all you've got to do is first turn on the sansa clip.Then go to settings. After that scroll down to USB mode (second from bottom) then it woul probably say auto detect. Scroll down to MSC then hit enter. If that doesn't work try MTP mode.
Read full answer
Jul 11, 2008 • SanDisk Sansa Clip MP3 Player
134helpful
13answers

Brand new Sansa Clip not recognized in My Computer
IT FINALLY WORKS !!!!

Sandisk Tech support had me do the following:

- Turn it OFF
- Put it in the HOLD position
- HOLD the center button IN while plugging into USB port, continue to hold for 5 to 7 sec even after plugged in.
At this point MY COMPUTER recognized it. And it worked.

He also had me to:

- go to WWW.MICROSOFT.COM
- In the upper right hand search bar, type in MTP PORTING KIT
I did this and downloaded the first one. Now my Sansa Clip work perfect. I wish I would have talked to him last week before I returned the last one, for the same reasons.

If this does not help call the 1-800 # , opt #4, and ask for GUY (yes that is really his name) out of 5 or so calls to Tech Support he is the only one who knew what he was doing, and how to actually HELP.
GOOD LUCK
Read full answer
Oct 25, 2007 • SanDisk Sansa Clip MP3 Player
Not finding what you are looking for?

View Most Popular

Sansa Clip MP3 Player

  • Audio Players & Recorders

Related Question

Obtain licence for audio book SansaDisk clip+ 4gb

  • SanDisk Audio Players & Recorders

Related Topics

62 views

Ask a Question

Usually answered in minutes!

Popular Questions

SanDisk Sansa E260: How do I reset the WHOLE thing?

SanDisk Sansa e250 MP3 Player

Sansa Media Converter

SanDisk Sansa e260 MP3 Player

Sansa e250-MTP Driver

SanDisk Sansa e250 MP3 Player

How to reset the mp3 player when it freezes::::

SanDisk Sansa e250 MP3 Player

Sansa e260 says connected but device not recognized

SanDisk Sansa e260 MP3 Player

Latest Celebrity Headphones Report
Latest Celebrity Headphones Report

View all Fixya Reports

Top SanDisk Audio Players & Recorders Experts

SmartAviator
SmartAviator

Level 3 Expert

1124 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Alexander

Level 2 Expert

171 Answers

Are you a SanDisk Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

PDF Manual
Clipplus-en-um-03112.pdf....

Sansa Clip MP3...

PDF Manual
Clipplus-en-um-03112.pdf....

Sansa Clip MP3...

Loading...