It might be that the printer is not compatible with Windows 7. However Windows 7 has a compatibility Mode Feature
To Do This follow the steps at the bottom
1. Insert the Printer Disc
2. Click Start > Click Computer > Right Click on the Printer CD > Click Open/Explore
3. Right Click on Autorun.exe or Setup.exe and Click on Properties
4. On the Properties Window > Click on Compatibility Tab >Put a tick on the box that says Run this program in compatibility mode for:> Select the Operating System that printer is mostly compatible for>
Click on Apply> Click OK....Double Click on Setup or Autorun it should work or you may download the drivers or patch from the HP website
Thanks for Choosing Fixya
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