Brother 4100 intellifax

best guess is it belongs under the paper lift plate in your paper tray, remove the paper tray and all the paper, there should be a metal paper lift plate in the paper tray, these are typically spring loaded to lift the paper into place. lift the plate and check the underside for the location of the spring, there is usually a retainer of some sort to hold the spring in place. once the spring is in place the tray should feed correctly.

Hope this is of some help.
Ed

make sure paper stopper in cassette is not pressed too tightly against the paper. common problem on these models. best to leave an 1/8" gap.

hth,
razors

SOUNDS LIKE YOU MAY HAVE A SENSOR THAT NEEDS TO BE RESEATED LIFT THE FRONT COVER AND LOOK INSIDE WHERE THE SENSOR ARE GOOD LUCK

some faxes will shut down if it senses toner low/out
you must replace and maybe reset counter

check the paper, and reload it

check the paper sensor in paper tray, somtimes when you slide paper in to the tray it pushes under the sensor and holds it up, it is supposed to sit on top of the sensor and push it down

i need the drivers

check the paper size settings, that it is set to the same size as the actual paper
~50% chance of being a solution, cant do better

Sounds like something is going on with your ADF. It should be looked at by a technician.

Probably caused by the toner cart. Only use genuine new Brother brand supplies. Remans fail quite often with Brother machines.
Possibly bad gears on fuser drive. But with the poor print quality, I suspect it is the toner.


I’m happy to help further over the phone at https://www.6ya.com/expert/jayw_0e86fb055a7b73de

1-pull the paper cassette out-fan the paper and adjust the cassette to the proper size of the paper.2-after you remove the cassette from the machine have a look in cassette bay with help of any light source and cofirm there is no foreign object stuck inside(pieces of paper-pins etc-after that if the problem exist apply a spray from contact cleanr with it is tube inside the bay of cassette in direction of machine rear frame.and insert the cassetee firmly many times to activate cassette switches.