I have a Jenn Air side by side and the drain at the bottom of the freezer side keeps freezing up and the water ends up draining out the door onto my floor. I defrost the drain and it's ok for a couple months.It is nine years young!

The drain hole is probably frozen over. When it goes into defrost mode every 10 hours or so, the evaporator heater removes the ice from the evaporator. There is a drain hole under the evaporator with a hose attached that goes down to a pan by the compressor fan where it is evaporated so as to not leak water on the floor. When it freezes over the drain, the water fills the bottom of the freezer until it comes out the door. A common fix to prevent the drain from freezing over is to take a bare copper 14 or 12 gauge wire and put a couple turns around the evaporator heater and stick the other end into the drain. This heats the wire enough to keep water from freezing b over the drain hole.

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You have a frozen drain. You need to remove the back panel in the freezer. Do not touch anything behind the panel and don't poke anything. You need to remove as much ice from the bottom as you can. Then use boiling water to pour in the bottom section under the evaporator,I would put a towel in the unit to help catch the water. Keep adding new hot boiling water until the drain clears up and the water starts to drain. It can take a while sometimes the whole tube will freeze. You can add a duckbill to the end of the drain hose behind the unit to help stop this from happening part number 8055306 Just push it on the end of the drain line.
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Clean the drain pan and drain line in the back of the freezer section underneath the evaporator coil. Make sure water drains when you pour it in. If it doesn't - also clean drain tube on the back of the unit behind the cover. When done - put the tube exactly where it was.
Good luck! :)

Vlad
First Choice Appliance

sounds like you have a clogged defrost drain. when the unit self defrosts, the meltwater from the evaporator is supposed to go down a drain under evaporator, to a condensate pan underneath. when this drain gets clogged at any point, the water then drips into the freezer floor, freezes, eventually over fills the floor, and leaks onto kitchen floor. Do not try to snake out the drain, as it is plastic and usually not permanently attached, snaking can damage or dislodge the tubing, making problems worse. If you have a compressor, you can direct some compressed air into the drain to clear out any obstructions. Again, use caution against too much pressure, to avoid dislodging tube. Any reliable refrigerator repair service shouldnt charge much more than $100 to resolve this issue.

The defrost drain pan is plugged and not allowing the water to drain into the pan under the refrig. Remove the cover on the back wall of the freezer and clear the drain by flushing with hot water.

Your evaporator coils frost up in normal use and every eight hours or so the entire unit shuts down and the defrost heater comes on to melt the frost. This cycle last about 20 minutes. The melted frost drips into a drain pan and through a drain tube to the drain tray under the freezer/refrigerator where it's evaporated by the condenser fan.


Your drain tube may be stopped up with ice at the upper end because it drains too slow because it's stopped up at the lower end in the evaporator pan under the unit at the floor. It can get dust and mold in it. Once you get the ice out at the top a little pressure with a turkey baster will usually clear it out. Flushing it out with hot water and clorox may help.
Make sure it drains quick enough to prevent refreezing. . The drain should be located below the evaporator coils on the lower back of the freezer.

Sounds like the evaporator drain duct has either blocked or frozen. When the appliance goes into its defrost cycle the water has no where to go apart from the floor of the freezer cavity. When the appliance starts again the water freezes until the cycle starts again.

the condensation drain line might be clogged.

Your defrost drain is clogged. Get all the ice out and get to the defrost drain hole at the very rear bottom of the freezer. I use a piece of plastic tubing to run down them and clean them out, but you can use a piece of wire if it doesn't have a sharp end that will damage the tube. You can also remove the rear cover of the fridge and you will see the tube going from the cabinet to the drain pan and clean it from there. Post back if you need further help.

your drain will be plugged under the tray. there is a hose that runs to the drip tray. the back cover comes off you can then get at the hose