GE GSS25JEMWW Side by Side Logo
Posted on Sep 05, 2007
Answered by a Fixya Expert

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Ge profile leaks from front of freezer

I have a GE Profile Model FH24PRSM that leaks from the front of the freezer door. The water is from an ice blockage that occurs under the coils in the freezer. The drain remains open but water is freezing in the drain area and flows over onto the bottom inside of the freezer. Once enough water freezes to cover the entire bottom of the freezer compartment it proceeds to leak out the bottom left corner of the freezer door and collects around the front left wheel. What is it that keeps this watter from freezing around the drain reservoir? is the bottom defroster not working or possibly airflow form the warmer refregerator side (throught a grill) that is not being applied? Once again, the drain remains open.

  • 2 more comments 
  • jim b Dec 15, 2007

    The drain - including the hose - is open.  The water freezes around the drain and creeps forward until the entire floor of the freezer is covered in ice.  Any additional water then leaks out of the front of the freezer through the bottom of the door.

  • Cancos Jun 16, 2008

    on the bottom of freezer side of my GE Refrigerator a ice cap is forming, i removed the ice once but ice formed again and water is leaking out.

    I see in the bottom back of the freezer some type hole water exceess to go into, where us the water comming from?

  • Anonymous Mar 23, 2014

    ge profile model number dss25ksrbss

  • Anonymous Mar 27, 2014

    freezer not freezing properly,water leaking from under unit

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  • Expert 126 Answers
  • Posted on Dec 14, 2007
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Joined: Nov 22, 2007
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Your drain will be plugged under the tray. there is a hose that runs to the drip tray. the back cover comes off you can then get at the hose

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How to fix water leak on GE Profile Refrigerator

Hi,

I would look at the dispenser door for the ice (ice chute) I have seen this door not completely close and cause leaking the you are describing. This door is has a black seal, use a flashlight, from the inside of the freezer door, look for light on the outside of the door. I think you leak is there and replace the solenoid for the door to fix this issue. Good Luck, if you want more help please input a model number. Thanks

I’m happy to help further over the phone at https://www.6ya.com/expert/gere_bf68e6055dd61249

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Remove small drip catch at bottom of dispenser area. Use silicone to seal recess along front edge and the two front corners. That should prevent water from getting under the door trim.
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Clean the drain pan and drain line in the back of the freezer section behind the cover underneath the evaporator coil. (hint: use turkey baster with hot water) Make sure water drains when you pour it in. If it doesn't - also clean drain tube on the back of the unit behind the cover. When done - put the tube exactly where it was.
Good luck! :)

Vlad
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The connector that is leaking is bad causing tubing to come out and leak. The reason it won't flow is it is iced up inside of the door and no, unfortunately, you can't disassemble the door to get to it. It requires a door replacement. The connector is part number WR02X10471 from www.geappliances.com or GE Factory Service Parts at 1-800-626-2002
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Check to see if the drain at the bottom of your freezer is plugged. When the refrigerator goes on defrost, the water has to go somewhere. Look below the coils in the freezer section and see if there is ice in the drain.
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