Try this; Remove the cartridges, disconnect the usb cable, turn off the machine, unplug the power chord and switch off the adaptor from the wall switch, leave the machine for few minutes while you do some cleaning, like cartridges contact points, clean the rear panel door, also open the front panel door and check for any foreign particles, you should remember that even a small/tiny piece of thread or hair can create this problem. Now connect the power chord, switch on the wall switch, and power on the printer without the cartridges installed and the usb cable connected. Use the Power Button the switch on the printer. Leave it Switched On for few minutes and again turn it off, install the cartridges, connect the usb cable and again reboot the unit. Press the power button once and again keep pressing when it starts booting. If the problem still persists, your printer needs service.
Good luck.
Thanks for using FixYa.
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