Maytag EPIC MFW9700S Front Load Washer Logo
Posted on Jun 14, 2010
Answered by a Fixya Expert

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Clogged drain cleared, still won't drain

I have a Maytag Epic washing machine. It would not drain, so i removed the kickplate, drained it all over the floor, removed the stuff that was in the filter, put everything back, and it still won't work. I have a few ideas, but am looking for advice: 1. is there a "reset" switch that I needed to push after clearing the drain? 2. Is there an easy way to drain the thing, in case I have to go back in there and see if i missed something? 3. the drain pump is warm. is that normal?

2 Answers

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  • Master 5,911 Answers
  • Posted on Jun 14, 2010
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There is no reset switch on the pump, or program options. If you have cleaned out the drain pumo and it still does not work, you may have a bad pump.

It does not take much to damage these small drain pumps. The error code is generated if the drain cycle exceeds 8 minutes. So...if the impeller or motor become damaged, and the pump does not pull water at the correct volume, you may still experience the drain error. In this case, you will have to replace the pump in order to get the error to clear. The following link explains how:

http://www.fixya.com/support/r3574350-replacing_the_drain_pump_in_a_front_load

Replacements parts (if required) can be purchased at any of the following websites:

searspartsdirect.com
pcappliancerepair.com
appliancepartspros.com
repairclinic.com

Prices vary between sites, so shop and compare. The first three sites listed also have helpful exploded view parts illustrations to assist you with locating and properly identifying the parts you may need.

For future reference: to avoid a messy clean up when cleaning out the drain pump, you can use a wet/dry shop vac to pull a vacuum on the drain line at the standpipe to drain the wash tub and drain lines.

Read through the information provided and let me know if you have any further questions. I hope you find this information helpful.

NOTE: Maytag Epic is manufactured by Whirlpool, so these instructions do apply.

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  • Expert 259 Answers
  • Posted on Jun 14, 2010
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You may have something lodged in to the right side of the filter housing that is still blocking the pump. If the pump is warm, that is an indicator that it is at least trying to run (power is going to it).
I usually pull out the front pump mounting screw to pull the pump forward before removing the trap assembly so that I can put a cake pan under it. I also grasp the large hose in the back of the pump that comes from the tub so that I can "meter out" the water flow to avoid a flood.
There is no re-set that has to be done.
Try removing the entire pump once you get all the water out and you may find something caught in the pump impellar.
Good Luck!

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