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Hold in the power button for 15 seconds or longer to reset it. If it freezes again, make note of the track that it froze on, and delete that track (and any others you grabbed from that same source) at your earliest convenience.
Reset the player by inserting a paerlcip into the reset hole. If that fails, go to Philips' website and upgrade the firmware on your player to solve the freezing issue permanently.
mine froze on that too but I just reset it and it turned on fine the next time. also does it connect to the pc. if it does you can reinstall the firmware through easy rip
Reset button will turn it off (actually, volume + plus play at the same time, I believe will reset it). - if the problem persists, then go to www.usasupport.philips.com and upgrade the firmware for your GoGear. Windows Media Player 11 will cause intermittent freezing on this device.
Maybe try taking the battery out and putting it back in, because once my mp3 player froze and that worked. It froze when I was going through menus when the song was playing still and it was probably too much...
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