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After weeks of trial and error, I have found the solution, to prime the Starbucks Sirena Saeco Espresso Machine (woohoo!!!!!!!!!! ). You do not need to disassemble this machine, it will not heat unless it is prim WARNING: machine must be STONE COLD before attempting this! 1. Get a large syringe (Without a needle of course, I used a 60ml one I bought at a pharmacy for $3.) 2. Fill the water tank full 3. Pull off chrome tip on the steam wand to expose the black plastic jet where steam comes out. 4. Place the tip of the syringe onto the tip of the black plastic steam jet on the machine. 5. Push the power button ON. 6. Turn the steam knob clockwise all the way until the pump starts. 7. Press the syringe onto the jet firmly to seal the connection, and simultaneously draw the plunger out. 8. Quickly, release the seal and eject the air in the syringe out (into open air not into the machine) 9. Repeat steps 7&8 until water draws into the syringe. 10. Go make yourself a cup of coffee and celebrate that you overcame the flaw in this machines design that renders most of them to the rubbish heap.
The thermal fuse in my Starbucks Sirena Expresso Machine failed. You will know if it has failed if you unit doesn't turn on and/or your unit doesn't produce steam. This expresso machine is a double boiler unit and the thermal fuse is located in the steamer boiler (boiler closest to the top of the unit). The fuse is actually wedged into the steam boiler. Make sure the unit is unplugged. Remove the water reservoir then remove the 4 screws that hold the reservoir housing in place (you will need a torx wrench for 2 of the screws). Next remove the warming lid on the top of the unit by lifting it from the back. Remove the 4 screws that hold the metal upper cover in place. You may need to remove the 2 screws that hold the front panel in place to have enough room to loosen the thermal fuse fixing plate. Unplug the wires that plug into steamer knob control unit. Remove the protective cover to the steam boiler. Loosen the screw to the thermal fuse fixing plate. Remove the thermal fuse and replace with new fuse. Do not solder in the new fuse otherwise you may cause the fuse to fail due to the heat of soldering. The original fuse is a 233 Celcius and 15A. I purchased a thermal fuse from radio shack that is rated at 228 Celcius and 10A (http://www.radioshack.com/product/index.jsp?productId=2102788). So far it works fine. You can also purchase thermal fuses from http://www.goodmans.net/get_list_632_2.htm. For a schematic go to http://www.saecoparts.com/user/Sirena SIN 025RX explodeddiagram.pdf.
There are screws behind the water tank. Once these 4 screws are taken out, you can take off the top heat plate of the sirena. Then there are more screws holding down the outerlining from which the heat plate rests on. Take these screws out so that you can take out the outer lining. This will give you full access to the part you need to work on.
Once the machine is open you will need a small allen wrench to tighten the specific part that has come loose. It attached to the axle from which the knob is attached to. Its a metal part that resembles this picture at this link
On this part there is a small screw that needs to be tightened so that it controls how far the knob can turn. When this part spins along with the axle, it will hit a stationary metal block that keeps it from turning too far. You will have to mess with the mechanics of it to figure out what I am talking about. Hope this helps and good luck!
I have the same exact problem with mine starting today, did you get this figured out? I'd love to know if it's fixable or not as I was planning on selling my previous machine. If it's an expensive repair, I'll just have to ditch this one and go back to my previous one.
we had the exact problem with the same Sirena machine: per the manual, just use the steam wand (turn on and let flow) until the blue light goes off; this will prime the machine and it solved our problem.
If it is this new, and you have followed all the usage instructions, return it to point of purchase for replacement. With the Starbucks name, it could not have been cheap. Re-read all instructions and try again. If still no-go, return it.
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