Saeco Coffee Makers & Espresso Machines - Recent Questions, Troubleshooting & Support


Saeco Royal Professional - no water or coffee from dispenser

quando pressiona para puxar agua, sai agua do equipamento?
7/14/2024 10:55:29 PM • Saeco Coffee... • Answered on Jul 14, 2024

Saeco Philips Xsmall coffee machine gear problem.

Provavelmente, ela parou na posi??o incorreta, por isso n?o consegue instalar o grupo. tem que ligar o equipamento e acionar os sensores para ela parar na posi??o inicial. caso n?o ocorra, tem que levar em uma assist?ncia para substitui??o da pe?a.
7/14/2024 10:51:28 PM • Saeco Coffee... • Answered on Jul 14, 2024

Phillips Saeco Syntia stuck in descaling mode

Old Question, but this may be the answer.

I have a Seaco minuto hd8775 it went into self cleaning ...

JustAnswer > General Questions Jun 9, 2014 - In case the machine still on descaling mode, try to power it off then press and hold the espresso and coffee button simultaneously then power ON ... 1 answer · Top answer: Hi, Initially, press the steam button to finish the descaling, if still not exit to descaling ...

Stuck in descaling mode? : r/nespresso

Reddit · r/nespresso 30+ comments · 4 years ago The solution was to hold the button down for over 30s to exit the descaling. The step that says hold it for at least 7 seconds - do that for 30s ... I just got this used Saeco HD8763 and I used the calc n clean ... Dec 3, 2020 Vertuo Next won't exit descaling mode : r/nespresso - Reddit Dec 28, 2020 Gran Lattissima stuck in descaling mode - fix : r/nespresso Jul 23, 2020 Nespresso Expert won't exit descaling mode - Reddit Mar 30, 2019 More results from Missing: syntia ‎' Show results with: syntia

Philips saeco com. How to stop aqua clean and discailing on

JustAnswer > small-appliance > l3fs8-p... Jan 22, 2023 - Often, the cause of the machine getting stuck in descale mode is a missed or hurried step in the descaling process. Some steps you can try ... 1 answer · Top answer: Hi, my name is ***** ***** I have been in the repair field for over 20 years. I am a service.. ..
6/29/2024 4:06:50 PM • Saeco Coffee... • Answered on Jun 29, 2024

Saeco Incanto Classic Coffee machine. The 2 large Coffee buttons and the coffee bean lights are all blinking, while Water tank light is on. No hot water or steam. How to reset thermostat. Can you help

These machines don't have a 'thermostat', they have a thermistor which is an electronic temperature sensor. The sensor gives information to the control board and it turns power on and off via relays. There is no thermostat reset. The only thing you can do is a power Reset. Pull the wall plug got 5 minutes, press and hold the power button for 30 seconds and plug back in. Most errors are concerned with the Brew Group. These machines need dealer servicing every 9 to 12 months depending on usage. ..
6/29/2024 4:04:14 PM • Saeco Coffee... • Answered on Jun 29, 2024

When starting to grind, my excelsis saeco push open the service door

Make sure the containers are tightly in place and check the door sensors ( the magnetic sensors may need replacing). Also, consider trying to completely power off the machine, wait a few minutes, and start it back up.
2/7/2024 3:04:11 PM • Saeco Coffee... • Answered on Feb 07, 2024

Saeco aroma won't turn on,

I’d live to push the pin down but where is it?!
1/28/2024 7:19:31 PM • Saeco Aroma... • Answered on Jan 28, 2024

No Power


Take off the water tank and loosen the two screw in the chassi. Lift the chassis little and take off the back piece.

If your machine is new model then you have a round boiler on the right side, put in a finger between the chassi and the boiler, you have two thermostat fuse you have to reset.

If you have a old model the you have a fuse on a wire, if you not find any wire with fuse, then you have to take off the top of the machine. You will then see the power card, find the fuse on it and check it.

Hope this will help you.

Best regards
1/11/2024 12:02:16 AM • Saeco Incanto... • Answered on Jan 11, 2024

Saeco Odea Plus Flashing rapidly: "Ventilate the water system" almost at every turning on?

For some reason, people don't think too often about how dirty the ventilation system is, even though it is essentially the air they breathe indoors. I think it is very important to at least sometimes do Ventilation smoke test, and also contact experienced specialists who can quickly and efficiently clean the ventilation. Such services are also provided by Grease Gone.
12/25/2023 2:49:14 PM • Saeco Coffee... • Answered on Dec 25, 2023

Saeco Gran Baristo has E05 error. Restarting doesn't resolve the error.

hi you have problem in water circuit ,either block steam boiler or one of tubes in or out , also can be electric valve if there is . Any case you have to open the machine and find out regards Guy
11/1/2023 2:17:23 PM • Saeco Coffee... • Answered on Nov 01, 2023

Saeco Vienna Machine - no coffee at all or very watery coffee/liquid pucks

Your machine needs dealer service. Either the brew group needs replacing or all the O-rings need replacing. The reason the grounds are wet is because water is forcing by the worn seals. These machines need dealer service every 6 to 9 months, and of course they don't tell you that when you buy them. ..
10/2/2023 6:25:53 PM • Saeco Coffee... • Answered on Oct 02, 2023

Saeco Vienna deluxe leaks from above door panel

If your Saeco Vienna Deluxe espresso machine is experiencing leaks from above the door panel during coffee brewing, even after cleaning and descaling, there could be a few potential causes for this issue. Here are some steps you can take to troubleshoot and address the problem:
  1. Check Brew Group Seals: The brew group is a critical part of the espresso machine. If the seals or gaskets on the brew group are worn or damaged, they could allow water to leak out during brewing. Inspect the brew group and its components for any visible signs of wear or damage. If necessary, replace the seals or gaskets.
  2. Check Door Seal: The door seal or gasket that creates a seal between the door and the machine's interior could be compromised. Inspect the door seal for any visible defects, cracks, or damage. If the seal is not making proper contact, it could lead to leaks. Replace the door seal if needed.
  3. Overflowing Drip Tray: Ensure that the drip tray and the drip tray float are functioning properly. If the drip tray is full or the float is stuck, it could lead to water overflowing from above the door panel. Empty the drip tray and ensure that the float moves freely.
  4. Brew Unit Alignment: Make sure the brew unit is properly aligned and inserted into the machine. If it's not properly seated, it can cause water to leak during brewing. Remove the brew unit and reinsert it, ensuring that it clicks into place securely.
  5. Clogged Drainage Channels: Check for any clogs or blockages in the drainage channels or tubes inside the machine. If water is not properly draining, it can result in leaks. Clean out any debris or buildup that you find.
  6. Water Tank Seating: Ensure that the water tank is properly seated and securely in place. If it's not properly positioned, it can lead to water leaks.
  7. Internal Hoses and Connections: Inspect the internal hoses and connections for any signs of leaks or loose connections. Tighten any fittings if necessary.
  8. Professional Service: If the issue persists after checking and addressing the above potential causes, it may be best to seek the assistance of a professional technician or service center that specializes in Saeco espresso machines. They can diagnose and repair more complex issues that might be causing the leaks.
8/5/2023 10:15:47 AM • Saeco Coffee... • Answered on Aug 05, 2023

New Saeco Odeo Go has solid red exclamation mark, doesn't budge

You have to 'manually' prime the pump: When the red exclamation mark shows, press the water switch on the right side (the picture of the water drip), then open up the steam nozzle and let the machine pump hot water into a cup until the red light goes out.
7/4/2023 8:20:05 PM • Saeco Odea Go • Answered on Jul 04, 2023

Saeco Odea. Go get ready to make coffee but when I press button to make coffee, ground grains and filter lights flashes alternatively?

Hello! When the ground grains and filter lights on your Saeco Odea coffee machine are flashing alternatively, it usually indicates an issue with the brewing unit or the coffee grounds. Here are a few steps you can take to troubleshoot and resolve the problem:
  1. Check the coffee grounds: Open the machine's front door and remove the brew group. Check the coffee grounds container to ensure it is not full or clogged. Clean out any excess coffee grounds and ensure that the container is properly inserted.
  2. Clean the brew group: Thoroughly clean the brew group and its components according to the manufacturer's instructions. Pay special attention to the coffee chute, coffee funnel, and the area where the brew group attaches to the machine. Ensure there are no coffee grounds or debris obstructing the mechanisms.
  3. Check the water reservoir: Ensure that the water reservoir is filled with enough water and properly inserted into the machine. Sometimes a low water level can trigger error signals.
  4. Restart the machine: After cleaning and checking all the necessary components, close the front door securely and turn the machine off and then on again. This may reset the error condition.
  5. Descale the machine: If the above steps do not resolve the issue, it may be necessary to descale the machine. Follow the manufacturer's instructions for descaling your specific model of Saeco Odea.
If the problem persists after performing these steps, it may be necessary to contact Saeco customer support or a qualified technician for further assistance. They will be able to provide more specific guidance based on the model and the nature of the issue you're experiencing.
7/2/2023 5:31:23 PM • Saeco Coffee... • Answered on Jul 02, 2023

Phillips saeco syntia coffee machine

If your Philips Saeco Syntia coffee machine is filling up the drip tray too quickly after a period of non-use, there are a few potential causes to consider:
  1. Drip tray not properly positioned: Make sure the drip tray is correctly placed and aligned within the machine. If it's not positioned properly, it may not collect the excess water as intended.
  2. Clogged or blocked brew unit or coffee grounds chute: Over time, coffee grounds and oils can accumulate and clog the brew unit or the coffee grounds chute. This can cause excessive water to bypass the proper channels and end up in the drip tray. Clean the brew unit and the coffee grounds chute according to the manufacturer's instructions to ensure proper functioning.
  3. Faulty water level sensor or float: The coffee machine relies on a water level sensor or float to detect the water level and prevent overflow. If this sensor or float is malfunctioning or stuck, it may not accurately detect the water level, resulting in excessive water in the drip tray. Contact Philips customer support or a qualified technician to diagnose and fix the issue.
  4. Pump or valve issues: Problems with the pump or valves in the machine can cause water to flow too quickly or improperly, leading to overflow in the drip tray. A professional inspection and repair may be required to address these internal components.
In any case, it's recommended to consult the user manual of your specific model for troubleshooting steps and guidelines provided by the manufacturer. If the issue persists, contacting Philips customer support or reaching out to a professional coffee machine repair service would be advisable to ensure proper diagnosis and resolution of the problem.
6/18/2023 4:06:44 PM • Saeco Coffee... • Answered on Jun 18, 2023

Saeco xsmall kicks the coffee grounds bucket out and won't brew, we have just been holding it in place to complete a cycle, is there a fix?

Have you tried to clean the grinder? If you have used oily beans, the burrs can become clogged, and when the machine tries to grind, it is not able to complete the dose. Then the machine dumps to start again. This is a frustrating feature, but if you remove the beans and vacuum out the chamber, that may solve the problem.
6/17/2023 8:08:01 PM • Saeco Coffee... • Answered on Jun 17, 2023

Where can i buy LCD display for Saeco type HD8753

4/24/2023 6:10:39 AM • Saeco Coffee... • Answered on Apr 24, 2023

I have a Saeco Spidem Trevi Combi Plus Coffee Maker but it's missing the Portafilter. Does anyone knows where I can get one please?

Question edited for a lot more clarity. Question moved from Computers and Internet to Saeco Coffee. ..
4/21/2023 3:29:28 AM • Saeco Coffee... • Answered on Apr 21, 2023

Saeco Odea Go Brew Espresso Machine.

It sounds like there may be an issue with the gear alignment or the motor that controls the brew unit. You may want to try resetting the machine to its factory settings to see if that resolves the issue. To do this, follow these steps:
  1. Turn off the machine and unplug it from the electrical outlet.
  2. Press and hold the "Espresso" button and the "Hot Water" button at the same time.
  3. While holding the buttons, plug the machine back in.
  4. Continue to hold the buttons until the machine beeps and the display shows "Factory settings restored".
If resetting the machine doesn't work, you may need to have a technician take a look at it to diagnose and fix the issue. It's possible that there may be a problem with the motor or gear mechanism that requires replacement or repair.
4/11/2023 12:28:07 PM • Saeco Coffee... • Answered on Apr 11, 2023
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