Black ink cartridge holder not working , can not print with black ink cartridge holder, when i use the colored ink holder printer works ok

Hello and WelcomeError 5200 is a service error. Follow this solution step by step

1. With the printer turned on,unplug it
2. Open the top and bring the ink cartridge holder to the middle
3. Raise the gray bar and remove the print head assembly with the cartridges in it
4. Lower the gray bar with the head missing and close the top with the head out
5. Restore the power,wait till the printer starts
6. It will tell you to put in the cartridges, Put in the cartridge
7. Restore the print head, close the top and the printer will resume working

Error will be removed.
If you have already tried all of the above and still you have error then it is probably that your Canon printer is in need of servicing by a service professional.
So go to the Canon Service Center. If you want to get support on Call then Call Canon Support by phone, at 1-800-OK-CANON (1-800-652-2666)
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First print a self test page on the printer and check if you have black print on it or not.

To do that Go to your printer :-

Press Setup button -->Go to print report-->hit ok--> use arrow keys and choose the self test page.--> hit ok.

If you have the self test page fine then try to make a black copy from the printer.

Put a black font printout on the scanner glass facing downwards. Press copy black

Check if you have the black ink working.

If yess then there is some thing on the system you are doing wrong. May be the printer properties needs to be set or some settings needs to be checked.

If no then try to clean he ink cartridge and try to align the cartridge on the printer.

To align Do this

Press setup-->use arror keys to navigate to tools -->and choose the option align cartridge or align printer.

If you do not find the option in the tools option try looking for it in the print report...

On the computer Go to printer under control panel and right click on the printer and go to print prefernces --> go to the TAB called colors and under color options -->choose print in greyscale--> and under that choose the Black only option. --> hit apply and then hit ok.

Now try printing..!

Let me know if any of these steps works....

Many printers always use a small amount of each color even if you are only printing black, to prevent the color nozzles from drying out and getting clogged (and, it forces you to buy more ink, which is a profit center for printer manufacturers)

For this reason, some printers will not work if ANY of the cartridges are empty.

It should work again if you replace the color cartridge. Make sure to select "black ink only" or the option to print in black and white or grayscale to minimize color ink usage. It may still use a little, but that's OK.

There is a small spring that holds the ink cartridge in the ink holder. You will see it stick out from the right hand side of the ink holder where the ink cartridge slides in. If that spring isn't being held to the ink holder by two plastic tabs, (I.E. the plastic tabs are broken) the printer will never recognize the cartridge. If the printer is still under warranty I would contact HP or an authorized repair center for HP. Both the black and color ink holder has this spring. I know of no way to repair this kind of breakage.

First try a hard reset - Unplug printer from power supply, wait 2 minutes and replug and see. If that doesnt work, try uninstalling and reinstalling the printer driver and software. Also ensure that the cartridge is properly seated in the holder.

Hi,
The ink cartridges that you replaced are brand new or refilled ?




Thanks
Proton

you might not like it, but here it is, it is the truth

Epson ink jet printers require all of the ink cartridges to have ink in them in order to print any color, black and white, or grayscale images. Epson printers contain a permanent print head that needs to be charged with all colors to work. Even when users are printing black text only, a small amount of color ink is used to keep the print head charged for color printing and prevent air bubbles from entering the color print nozzles which can damage the print head. Therefore, once one of the cartridges are expended, the printer signals you to replace the cartridge in order for printing to continue.

Dear customer,
The most common solution is to follow the steps as follows
1. unplug the power cord
2. press and hold down the <ON/OFF> button and reconnect the power cord
3. press the <STOP/RESET> button 2 times and then release the <ON/OFF> button
4. Display LED show "0" press the <+> button 1 time Display LED show "1"
5. press the <Start Color > button 2 times and then press the <ON/OFF> button waitng for testing out 2 pages
6. Open the cover. The carriage that holds the ink will move to the left hand side. and then unplug the power to the printer
7. Push down on the end of the black cartridge. A clicking noise will be heard.
8. Slide the cartridge out of the holder towards you.
9. Push down on the end of the color cartridge. A clicking noise will be heard.
10. Slide the cartridge out of the holder towards you.
11. Once both cartridges are removed, unplug the power to the printer (without turning it off).
12. Reconnect the power cord.
13. Turn on the printer.
14. Open the cover. The carriage that holds the ink will move to the left hand side.
15. Place the black cartridge in the bottom of the printer.
16. Slide the black cartridge back until is cannot go back any further.
17. Push up on the end of the black cartridge, a clicking noise should
be heard.
18. Place the color cartridge in the bottom of the printer.
19 Slide the color cartridge back until is cannot go back any further.
20. Push up on the end of the color cartridge, a clicking noise should
be heard.

hope its udeful. thank you.

Remove the right ink cartridge (color). You will get an error saying the cartridge is empty, but ignore that. Hit cancel on your printer. Print your job...when your print screen comes up, under preferences check the box for print colors in black and white. Your printer should print just fine without the color cartridge. Ignore the flashing red light.