Offline problem...won't print

I'm on XP. I delete printer...then add printer...reinstall the 2100 CD. I try and print. It says that the printer is offline. I check, scroll down in properties, and the only thing I can click on is "offline"...so I do...then my printer icon says that it's "offline - offline". I undo the 1st offline, so the icon reads "offline". I purge the print job and the "offline" disappears and beside the 2100 icon is "ready"....but still nothing prints out. Any suggestions? Thanks.

Anonymous Apr 04, 2008

i have same problem with Hp 3900 series printer ,could anybody help!!!!!

3 Answers

Anonymous

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8 Answers

Get the hotfix from Microsoft support

you have to ask them, then they will provide a link and a password

Contact Us: Hotfix Request Web Submission Form:
https://support.microsoft.com/contac...1410&WS=hotfix

Posted on Apr 29, 2008

Anonymous

Unplug it and then re plug it in; I suggest USB connection over anything else; don't worry about self install if you already have done so in the past. In the print > hit properties on the icon for bubblejet > go to the ports tab > scroll all thw way to the bottom and click the "USB" checkbox. and you should be good.

Posted on Aug 30, 2007

Anonymous

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1 Answer

Go to start>settings>control panel>administrative tools>services.

Scroll down the list to "print spooler." Right click on this and choose the "restart" option.

This should fix the problem and print any stuck print jobs.

Posted on Feb 07, 2009

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