Go to this site ... http://www.samsung.com/us/support/main/supportMain.do
Using their search tool, search your printer to find the owner manual. You will find the answer to your question and the resolution in that manual's troubleshooting section.
If you are related to the other Samsung question, "i need permanent reset software of ..." relolading the drivers may overcome this issue. I am more inclined to think you need service on the corona wire or at least a cleaning of it. Instructions will be in the manual.
printer powered off but connected on power source , you must:
1. Press & hold stop/reset button, and then press & hold [ON/OFF] button.
2. When Green power lit, leave stop/reset button & press twice stop/reset (see orange indicator).
3. Leave On/Off button. Printer in actually service mode.
4. Press stop/reset 4 times (see orange indicator) if not blink restart above process from top.
5. After press stop/reset 4 times successful press On/Off button 3 times. printer will off.
6. Press On/Off button.
#2
Waste ink full reset These are the instructions which worked for me on my Canon pixma mp470:
1) Close the print head cover, and turn off the printer. While pressing the Resume/Cancel button, press the Power button. (Do not release the buttons. The LED lights in green to indicate that a function is selectable.)
2) While holding the Power button, release the Resume/Cancel button. (Do not release the Power button.)
3) While holding the Power button, press the Resume/Cancel button three times, and then release the Power and Resume/Cancel buttons. (Each time the Resume/Cancel button is pressed, the LED lights alternately in either orange or green, starting with orange.) During initialization, the LED blinks in green.
4) When the LED stops blinking and lights in green, press the Resume/Cancel button the 4 times. (Each time the Resume/Cancel button is pressed, the LED lights alternately in either orange or green, starting with orange.)
5) Press the Power button. The LED lights in green, and the
selected function is performed. (When the operation completes, the printer returns to the menu selection mode automatically.)
6) Power off then back on and test.
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