Samsung ML - Recent Questions, Troubleshooting & Support


Orange light on Samsung ml-1915

hi find link for Samsung ML-1915
12/3/2021 7:04:40 PM • Samsung ML1915... • Answered on Dec 03, 2021

I own a ML-2525/XAA and

Per your user manual, here is a list of all the LED status':

Jam (b-error.png)



A paper jam has occurred. (See Clearing paper jams.)

Online/Error (b-online.png)


  • The machine is off-line.



  • The machine is in power saver mode.

  • The machine is on-line and can receive data from the computer.


  • When the LED slowly bilnks, the machine is receiving data from the computer.

  • When the LED rapidly blinks, the machine is printing data.



  • The cover is opened. Close the cover.

  • There is no paper in the tray. Load paper in the tray.

  • The machine has stopped due to a major error.

  • Your system has some problems. If this problem occurs, contact your service representative.

  • A toner cartridge has almost reached its estimated cartridge life[a]. It is recommended to replace the toner cartridge. (SeeReplacing the toner cartridge.)


  • A minor error has occurred and the machine is waiting for the error to be cleared. When the problem is cleared, the machine resumes.

  • Small amount of toner is left in the cartridge. The estimated cartridge life[a] of toner is close. Prepare a new cartridge for replacement. You may temporarily increase the printing quality by redistributing the toner. (See Redistributing toner.)

12/2/2021 7:21:21 PM • Samsung ML 2525 ... • Answered on Dec 02, 2021

Printer shows fuser door open ?

door open error but all door closwed
11/15/2021 7:52:01 PM • Samsung... • Answered on Nov 15, 2021

My Samsung ml-1915 shows red

Put a new chip in the toner cartridge.
11/15/2021 5:29:45 PM • Samsung ML-2510... • Answered on Nov 15, 2021

Samsung printer ml 1510 red light flashes after self test

Red Error Light Stays On The following conditions can cause the On Line LED to glow solid red:
  • Printer paper is jammed inside your printer.
  • A cover is not be closed properly.
  • The toner cartridge is not inserted properly and needs to be reinstalled.
  • The toner cartridge is running low.
  • There is no paper in the paper tray.
  • The paper inside the paper tray is not be installed correctly.
Red Error Light Blinks If your printer's On Line LED is blinking red, your printer's toner is exhausted and needs to be replaced. On Line and Error Light Blink Simultaneously
If your printer's On Line and Toner Save LEDs blink simultaneously, your printer requires service.

You can go to samsung online service request
11/15/2021 6:08:12 AM • Samsung ML 1510... • Answered on Nov 15, 2021

My Online/Error Red light is on .. How can I get

check all sensors and cartridge put in printer forcefully if the printer initialize in time limit it is the cause of paper sensor
11/15/2021 6:07:50 AM • Samsung ML2251N... • Answered on Nov 15, 2021

The Red Light of Samsung ML1610 is On

change your toner cartridge it is emty.
11/15/2021 6:07:15 AM • Samsung ML 1610... • Answered on Nov 15, 2021

Red and Green lights are together blinking continiously

I had this problem. The cancel button was stucked. Open the toner tray and slighly push the button side top-cover up. It released the cancel button for me (actually I was trying to open the top, but it worked). The cancel button was released and the blinking red-green stopped. Printer now working.
11/15/2021 6:06:50 AM • Samsung ML 1610... • Answered on Nov 15, 2021

SAMSUNG ML1610 red light no power, no print

try resetting the printer
11/15/2021 6:06:23 AM • Samsung ML 1610... • Answered on Nov 15, 2021

Samsung ML-2510 Printer. Picks up multiple sheets of paper most of the time.

I know this is an old post, but I thought I'd add this bit of info. I just fixed my ML-2010 by first replacing a torn pickup tire, but it still kept picking up multiple pages. I read a different post where the person traced it to a bad solenoid that was sticking in the open position as he described it. He replaced the solenoid, but on mine the solenoid was working, but I found it was sticking when closed. It is supposed to close and open once at the start of each page. Mine would close and stay closed sometimes until the start of the next page which would, of course, cause another pulse to energize the solenoid. I found it was due to a deteriorated thin half moon-shaped foam pad on the top of the solenoid's electromagnet that would cause the part that gets pulled in to stick to it for a couple of seconds before the spring would overcome the pad's stickiness and release it. I replaced the foam pad with a then piece of sticky-back felt that I cut to fit. When I reassembled it, it worked perfectly.The way to get to the solenoid is to pull the covers, take the power supply boards off the back(as one unit, attached to a metal baseplate) and remove the panel underneath it, noting the screws and connections along the way. On the side where the solenoid is attached, I also saw a "split" gear that appeared to have a mark showing how they matched together, so be sure to realign the marks if they become separated before reassembly. Beyond that, it was a simple inexpensive repair. As these machines age, I would bet this is a major cause of this issue.
11/15/2021 6:03:29 AM • Samsung ML-2510... • Answered on Nov 15, 2021

My printer pulls multiple sheets at once.

yo have to:
1. Clear paper pick up roller whit wet cloth or alcohol
2. Clear separation pad (located under pick up roller) using same way as pick up roller.
Good luck
11/15/2021 6:03:18 AM • Samsung ML 2010... • Answered on Nov 15, 2021

Samsung ml-1630 only prints one half of the page.

um... not sure about that one but it sure does seen a bit funny how much was the printer if it was a cheap crappy one theres ur explanation
11/6/2021 6:53:11 PM • Samsung ML-1630W... • Answered on Nov 06, 2021

"Internal error - false" when printing on Samsung SCX-4200

Good day Sir, These are the possible causes why your machine print the wrong text.

Problem: The machine prints, but the text is wrong, garbled, or incomplete.
  • The printer cable is loose or defective.
  • the wrong printer driver was selected.
  • The software application is malfunctioning.
  • The operating system is malfunctioning.
Have a nice day!
11/6/2021 6:33:35 PM • Samsung ML 1710... • Answered on Nov 06, 2021

My Samsung ML1710 won't pick up paper

First, pull the tray out. Next, look for a WIDE rubber roller

right in the middle of two smaller black rollers, that's the

one you want to clean! Grab a lint-free rag (important!!),

get some alcohol. Next, dampen the rag with the alcohol and

start wiping across the wide roller so that when you rub your

finger tip across it, your finger barley budges, this means

it's completely clean. Now, here's the trick, there's a

black, thin lever that hangs down on the left side under the

bottom of the printer, this detects the paper level, it's

hangs loosely and you can push it up easily with your finger.

With the tray still pulled out, push the lever up so that the

status light on the printer turns green. Now, if you're close

enough to your computer, send one page to print while keeping

that lever pushed in. What you want to do here is watch as

that WIDE roller turns over to the other side where there is

still dirt that needs to be cleaned off. You've got to be

fast and time it right so that you can turn off the printer

as the WIDE roller flips to the other side, cause once it

gets there, you've got to turn the printer off to stop it

dead in it's tracks. Getting another person to help would be

best for this task. TRUST me, once you get that whole roller

cleaned with alcohol, it works like new!! :)
11/6/2021 6:32:54 PM • Samsung ML 1710... • Answered on Nov 06, 2021

Its says sensor failure: #A3-3112

Hi, It eems the fuser requires replacement.
11/6/2021 6:32:40 PM • Samsung ML... • Answered on Nov 06, 2021

ML1865W offline

Hi,Try disconnecting the printer completely from power. Reboot your system and re-connect the printer again.Check for paper jams and clear them.Delete any print queues.Hope it helps.Thanks!
11/6/2021 6:32:21 PM • Samsung ML1865W... • Answered on Nov 06, 2021

Samsung ML-1865w - Problems to connect wireless to a Mac

You need to be sure you have setup this printer on the Mac. You may need to install the software (drivers, etc.) on the Mac. The printer manual should explain what needs to be done. Good Luck!
11/6/2021 6:32:06 PM • Samsung ML1865W... • Answered on Nov 06, 2021
Not finding what you are looking for?

2,820 questions posted

Ask a Question

Usually answered in minutes!

Top Samsung Office Equipment & Supplies Experts

Cindy Wells

Level 3 Expert

6396 Answers

The Knight
The Knight

Level 3 Expert

76823 Answers

Joaquim Martins

Level 3 Expert

1128 Answers

Are you a Samsung Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

View Most Popular

Samsung Office Equipment & Supplies

  • Forum

View Most Popular

  • Samsung Office Equipment & Supplies