I got a message to replace drum cartridge - Dell 3100cn Laser Printer

The drum cartridge catches waste toner, so the problem isn't that it's empty -- the problem is that it's full.

You can buy a replacement here:

http://accessories.us.dell.com/sna/PopupProductDetail.aspx?c=us&l=en&cs=bsdv&sku=310-5732

This part costs $169, and should be good for over 10,000 pages of normal printing.

Manufacturer Part# : M5065
Dell Part# : 310-5732



Itcomes with very detailed instructions on how to remove the oldcartridge and install the new one. Very easy, but there's no way aroundthe price tag.

Hi there,

Replacing the drum cartrige.

Follow the safety instruction s before following the below instructions.
Removing the Used Drum Cartridge
NOTE: Remove any print jobs from the center output tray and close the multipurpose feeder cover
before opening the top cover or front door.
NOTE: First pull the optional duplex module back if it is installed.

1. To open both covers on the printer, grab the notch in the front door and pull forward. Lift the top cover and push back.

2. To remove the used drum cartridge, push up the lever on the right side of the printer

3. Grab the drum cartridge by the handle, and pull it up and out.
CAUTION: Do not touch inside the printer with your hands. Some parts may be hot. Allow time for the printer to cool before attempting to remove parts in this area.

Installing the New Drum Cartridge
1. Remove the protective sheet from the drum cartridge.
CAUTION: Do not touch the drum at the bottom of the drum cartridge

2. Holding the drum cartridge by the handle, align the arrows on the drum cartridge with the corresponding arrows on the printer. Guide the cartridge in until it snaps into place.

3. Pull down the lever on the right to lock the drum cartridge in place.

4. Close the top cover

Replacing the Cleaning Pad
1. Pull out the slide bar that is inside the printer on the right side until it stops.
The access window cover slides open.
2. Pull the cleaning rod until the cleaning pad comes out of the printer
3. Push the two tabs on the cleaning pad inward to remove the pad.
4. Hold the new cleaning pad under the cleaning rod and push it in until it clicks.
5. Push the cleaning rod back to its original position until it stops.
6. Push the slide bar back to its original position
Close the front door.
NOTE: When the optional duplex module has been opened, close it. Gently pull open the multipurpose
feeder cover if necessary.

Hope this helps. Please rate my response.

If these appear it only means that you have an empty drum or a broken one, if the message is replace empty drum then you have to replace it with a full one