I want to replace the number 33 colour cartridge with a high capacity number 35.
My LexmarkX5470 printer displays RIGHT CARTRIDGE INCORRECT.
How can I solve the problem.
Thanks for any help
Overview
A Right Cartridge Incorrect message generally indicates a communication error between the All-In-One and the cartridge. This can be due to a faulty cartridge; however, it may be caused by a simple interruption in the communication between the cartridge and the All-In-One.
The procedures below will help you to identify the cause of the error and to resolve the issue.
Rebricking the All-In-One and Resetting the NVRAM
NOTE: The embedded links in the table lead to specific troubleshooting documents.
Step Action
1
Power off the All-In-One and remove the power brick from the back of the unit. Wait 20 seconds. Then reinsert the brick and power the unit on.
Did the error message return?
Yes: Continue to step 2.
No: Print a test page. If the test page prints, the error is resolved.
2
Reset the NVRAM of the All-In-One (click here for instructions).
Did the error message return?
Yes: Skip to Checking the Cartridges.
No: Print a test page. If the test page prints, the error is resolved.
Checking the Cartridges
NOTE: The embedded links in the table lead to specific troubleshooting documents.Step Action
1 Open the top cover of the All-In-One. Remove both cartridges. Close the top cover.
2 Power off the All-In-One and remove the power supply brick from the back of the unit.
3
Reinsert the power supply brick into the back of the All-In-One and power the unit back on.
Does the error message reappear?
Yes: Skip to Contacting Lexmark below. There is a hardware issue with your printer and you need to contact our technical support center.
No: Continue to step 4.
4
Clean the cartridge contacts (click here for instructions) and the AIO carrier contacts (click here for instructions). Continue to step 5.
5
Power the AIO on, reinsert the black/photo cartridge ,and close the top cover. Power the All-In-One off and then on.
Does the error message reappear?
Yes: Power the unit off and try step 5 with another black/photo cartridge. If the error persists with the new cartridge, proceed to Contacting Lexmark.
No: Continue to step 6.
6
Power the AIO on, reinsert the color cartridge, and close the top cover. Power the All-In-One off and then on.
Does the error message reappear?
Yes: Power the unit off and try step 6 with another color cartridge. If the error persists with the new cartridge, proceed to Contacting Lexmark.
No: Try printing a test page. If the test page prints, the error is resolved
Fiend your solution direct from Lexmark. Here is your solution
http://www.lexmark.com/printer/prob676ijt65/solution
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I have newly replaced both my colour & black carts but my printer says out of ink ? how can i stop this message ? how can i reset my printer so it says there is ink?
Please Help.............
I'm having a problem with mine saying that the left cartridge is INCORRECT. But, it's not! I have it placed in the printer exactly the way it should be and just like the color ink (which is not saying incorrect) I just bought this printer last night, so haven't been able to do anything at all, because of the ink error. I did notice that the little gold boxes are a little chipped on the black ink cartridge (left) and it looks old, so could this be the problem?!?! The color ink cartridge doesn't look that way. These ink cartridges came with the printer, so they should be new!
I wanted to change my empty 32 black with 28 but I get left cartridge incorrect.
How to change the ink for my Lexmark X5470. I don't have a manual
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