Fabric softener doesn't empty during wash. I use he softener, and don't overfill the basin. The washing machine completes the cycle, but the softener doesn't empty.

see the causes and remedies:
It spins, but doesn't pump
drain lines clogged, repair+sock in outer tub port, if the lines is not clogge the problem is pump replace
It doesn't spin or pump
frozen pulley pump, replace
It pumps, but the water returns improve the draininin laundry, if have reaches 4 inches cut off the excess. if is lower install air/gap siphon break assembly.
God bless you

Check and see if there is a cup in the top of the agitator. Some machines have you put it there, turning back and forth during wash doesn't bother it, but the spin to empty the wash water causes the softener to go out through slots in the top of the cup and be held in the agitator. when it stops the softener drains into the tub, ready for the rinse cycle.

Hi,
Here is a tip that I wrote about what I found out about the fabric softener notdispensing into the washer...

Fridgidaire Washing Machine Fabric Softner not going intowasher

heatman101

It is more than likely that the water inlet orifice is blocked.Get something to poke into the hole or holes in the top of the soap drawer compartment over the fabric conditioner compartment.
This should solve the problem.

Try putting in less softener.

YOU NEED A BERING JOB

di you try to remove the drawer completely and check for a blockage under he dispenser itself.(sometimes te fabric softener can get kinda gunky.. if you extend the dispenser you see a little black tab in top left corner, push it down and dispenser will release, just in case you didnt know that

My husband just fixed ours after not seeing a solution on any other site. He pulled out the dispensing unit and pulled off the blue plastic piece on the top of the fabric softener and bleaching section. He then ran warm/hot water (not boiling hot) through the holes where the fabric softener is suppose to flow through. This cleaned out excess fabric softener that had coagulated in the elbow and blocked the flow of softener to the unit.