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Questions & Answers
Whirlpool duet washer won't start 3 dashes
It appears your timer/main controller/CCU has failed in this instance.
For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...
FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.
PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.
If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.
Anything too complicated or beyond your scope should be handled by a professional.
If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.
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Fabric softener leaks out at beginning of wash
I have a 9200SQ Whirlpool duet. It might be similar. I think the bleach and fabric dispensers work on the siphon principal--once the level gets above a certain point they will then siphon out until almost nothing is left. They should not start to siphon until extra water is directed into them during the correct cycle. It is possible that they are starting to siphon early because 1. the washer is not level, 2. water is being added to the dispenser during the wrong cycle 3. You put too much liquid into the dispenser and it started the siphon.
Note: You should not peek in the dispenser during the washer cycles because it might interrupt the "siphon"action and leave residual bleach or fabric softener in the dispensers.
F02 Washer not draining.
"F02" is a Long Drain error. If the drain time exceeds 8 minutes this error code will be displayed. In addition, a "SUDS" error may also be generated as a secondary error. This is an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:
1. Check the drain hose to make sure it is not kinked or clogged.
2. Check the electrical connections to the pump and ensure the pump is running.
3. Remove the drain pump filter and check for foreign objects and/or debris.
To check the drain pump, click on the following link for step-by-step instructions.
If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump
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Whirpool Duet - Soap not getting into wash cycle
O.K. Is the water draining out properly? If the filter is blocked then your washing will be churning in dirty water as the machine will drain for a maximum time then rinse etc. in the used water.
How do I get my duet to drain and spin only. I do
I have a Whirlpool Duet, though possibly a different model. I had the
same question. I finally figured it out. On p. 14 of the manual, there
is a section "To drain the washer manually". This says to select the
RINSE/DRAIN & SPIN cycle and deselect the EXTRA RINSE option. In
this case it cancels ALL rinsing for the cycle. This is how you get a
spin-only cycle! Talk about idiotic, obscure user-interface design and
bad manual writing!!! Didn't they think people would want clear
instructions how to get a spin-only cycle? If you have trouble
with things being too wet after washing & needing an extra spin, you
should try lowering the spin speed when you wash. This is what the
BULKY setting does. If you have an unbalanced load, the washer cannot
get up to the high spin speed the normal cycle calls for, and it is so
dumb that it gives up and gives you a soaking wet load at the end
Laundry room smells like rotten eggs
Does the sewer drain line have a trap at the bottom that prevents sewer gas from entering the room? If the smell seems to be coming from the washer itself, run a wash cycle empty with a cup of baking soda, detergent and hot water to clean the interior.
Whirlpool Duet washer leaking during clean washer cycle
the highest water fill cycle for your waher is the clean cycle.it will fill up with 2x the normal amount of water in this cycle than any other.look for a cut or wrinkle in your door boot(grey rubber outer ring that seals between door and boot)if you find one,only fix would be to replace door boot.also clean inner door glass that comes in contact with door boot ring,any hard water build up or sediment(dog,cat or human hair)will break the seal and allow it to leak.good luck
Older whirlpool duet washer has error F11
F11 is a serial communication error between the central control unit and the motor control unit.
Unplug the machine and open the panels.
Unplug and re-plug all wire connectors from the ccu to the mcu.
Inspect all wires and harnesses for a bad wire.
Could be bad components; ccu or mcu or motor
F 11 error code on Whirlpool Duet - Serial Communication Error ?
I believe EVERY machine will have this F11 error eventually. Here is what fixed mine. Remove the top cover by removing the three 7mm screws on the back of the machine at the top. Slide the cover to the rear and lift off. The CCU board has 2 relays on it. They have white plastic covers. One is labeled K4 and I believe the other is K2. There are five legs on each relay soldering them to the circuit board. Remove the circuit board from the machine. It is the one you can see with the top off in the back of the machine. Unplug all the connectors. Unsolder the 2 relays...brand name Omron. With a jewelers screwdriver carefully remove the plastic cover on the K4 relay. Examine the contact points on the normally open contacts and I will guarantee they will look dull and burnt. They should be bright and shiny. You can burnish the contact points lightly and clean them with electrical contact cleaner. If you take off the cover of the 2nd relay you will see the contact points are nice and bright and shiny. Swap the 2 relays and resolder them on the circuit board. While you have the board out, take a pencil eraser and rub it on the contact points where all the connectors slide onto the board. Spray the electrical contact cleaner to wash any residue away. Carefully reinstall the circuit board and replace the top cover. Our machine has done dozens of loads since I did this with no more problems. I expect another failure at some point when the points deteriorate on the swapped relay. At that point I will try and find replacements for both relays. The K2 relay apparently has less voltage going thru the contacts and does not fail. If you feel real comfortable, you can check the "wiping" action of the points by manually operating the relay when you have it out. I adjusted mine to give a bit more wipe on both relays. I hope this helps...it worked for me!!
Whirlpool Duet Washer-error code "sud"
Just take off the bottom kickplate (3 screws on the bottom). You'll see the pump front and center. Twist the front face of the pum slowly to the left. All the trapped water will flow right out towards you. There could be a sock or some other debris there. Unclog, screw that faceplate back in and start it up.
Whirlpool Duet Sport Washer will not drain - F-21 error
Perfect! Yes, they aer 1/4" 6pt screws. I didn't have to lift my washer, but the previous tech had put in 1 screw crooked, so that was FUN! I had cut out an opening on an old cracked tote and was able to hold all the water as long as I transferred some to a bunch of tupperware. Make sure you line up the upper mark on the white drain plug before putting back in. The tote was getting overloaded and I didn't notice the alignment marks until after having some water overflow. Just a heads-up if anyone has an emergency and HAS to get the plug back in in a hurry.
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F20 machine won't stop
Whirlpool error code F20 appears when no water is detected entering the machine or if the pressure switch trip is not detected. The pressure switch is the part of the machine that monitors high water pressure. The washing machine automatically cancels the wash cycle during an F20 error. Wonder if it has additional issue since it won’t stop quality Appliance repair Stuart Internet answer.
F12 won't drain or
Hi, i'm pretty sure that this would seem to suggest that the pump maybe faulty or that there is a blockage, arm yourself with a large bucket or bowl and take the drain hose from the machine gently lowering it to below the washing machine tub level, make sure the drain hoseis quite flat or level as you do this, lift the hose if you need to stop the water because the bucket is full, empty the bucket and start again until no more water runs, then set about checking the filter for blockages or anything that maybe fouling the pump, if all is clear then it could be a suspect pump,if not clear all debris clean the filter re-insert it and make sure the drain hose is back in place, try the machine on a cycle,let it fill and see if it empties(pump runs), if not, the machine will not take in any further fresh water or do a main spin because there is water trapped in the machine. so you will have to go through the manual drain procedure again as above and try a new pump, there is also the possiblity it could be the main control board or faulty control loom.
If in doubt look for a washing machine technician that maybe able to give you a free quote.
Hope this helps.
I get an f06 and
code is an issue with the motor drive tachometer.
Most often this is caused
by poor connections at the machine control or motor controller. Locate
the main machine control by removing the top panel and the motor control
by removing the rear panel. Remove each connector, one at time, and
reinstall. If this does not work, you likely have a faulty control.
means that the thermistor is open and needs to be replaced.
The connections can be loose but the most likely cause of an E1 error is
a bad thermistor.
If you're comfortable and confident in your
do-it-yourself skills and have access to a volt/ohm meter you can check
and replace this part yourself.
For replacement parts - head on
over to SearsPartsDirect.com - PartSelect.com - or RepairClinic.com and
enter in your full model number for a full parts listing.
My Whirlpool washer flashed F30. Not filling up with water.
"F30" indicates "DISPENSER SYSTEM ERROR"
When the dispenser motor cannot be driven to its proper position this error appears in your washer. To fix this problem follow these procedures.
1. Unplug washer or disconnect power.
2. Check mechanical linkage from dispenser motor to the top of the dispenser.
3. Check wire harness connections to the dispenser motor and Central Control Unit (CCU).
4. Check dispenser motor for powered rotations.
Thank you !!
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