This is because your refrigerator is not cooling, your thermostat does not detect the proper cooling and does not cycle off compressor - your compressor is running continually - since your refrigerator's cooling rlies on your freezer. We can rule out fan problems as your evap fan in the freezer is working - If your refrigerator is barely keeping cool but not enough you probably have a gasket leak - if it not cool at all you likely have a damper problem - the damper is a flap that gets opened / closed as needed - yours is probably stuck - when you get it serviced they will need to check damper & control boards. I assume also you have checked to see if there is any vent obstruction in your fridge.
Hi,
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heatman101
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