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Anonymous Posted on Feb 21, 2019

Hi i have a dyson dc33 and seems to be losing a lot of suction ive replaced the filters there sounds like air leaking around the base of the cannister thanks Dave

1 Answer

Don Patterson

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  • Contributor 64 Answers
  • Posted on Apr 02, 2019
Don Patterson
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5 Related Answers

Anonymous

  • 372 Answers
  • Posted on Oct 16, 2008

SOURCE: Loss of suction, loud blowing noise

Hi.

Try cleaning out the vortex this will sort out poor suction.

http://dysonmanuals.llc.nu/

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Anonymous

  • 1 Answer
  • Posted on Feb 19, 2009

SOURCE: My DC05 Dyson suction has

My Dyson had exactly the same problem. I found the problem was caused by a blockage in the hose. Take the hose out where it joins the cleaner (it will come out if you pull it downwards gently) and take the hose out of the handle by squeezing the yellow buttons on either side. I pushed a rubber alkathene pipe down and found a piece of plastic was blocking it even though at first I was sure it wasn't blocked.

Anonymous

  • 1 Answer
  • Posted on Apr 08, 2009

SOURCE: Dyson has lost suction and loud noise from base(?),

I had the same problem, from right out of the box. Now that I just threw mine out, I see this site that indicates there's a fix for it:
http://ths.gardenweb.com/forums/load/cleaning/msg0415060828462.html

And search for other sites isung "dyson grinding" or similar.

Since I was an early adopter (had one as soon as they came stateside), I did not have the benefit of countless others having the same problem, I just attributed it to a junky design, since so much else about this vacuum was poorly designed, like the seals, hoses, etc.

Give them a call, and good luck! I might rescue mine from the heap and do the same.

Anonymous

  • 430 Answers
  • Posted on Oct 17, 2009

SOURCE: how to change upper filters?

Open the vac as though to change the cone and remove the plastic inner cone with the slotted screw at the bottom.. Underneath you will find a 5" disk , likely coated with fine dust.
That is the one which needs to be changed. Around that disc will be three more screws holding the upper housing onto the vac. These ones are accessible from inside, if changing the motor.
Below the handle of the vac there is a serial number ring and three screws in an offset triangle. If you remove these and the rubber cover for the toe switch, the vac housing will come off. This will reveal the `foam or cotton ``muffler``. You can replace it or wash and dry it if foam. It acts as a muffler more than a a filter....

Anonymous

  • 167 Answers
  • Posted on Apr 19, 2010

SOURCE: my dyson slim dc18 has suction in hose attachment

Hi its Darran at Dyson.

It would be worth checking that the brush bar is turning when the machine is in the vacuuming position. If it is not turning, please press the re-set switch located on the cleanerhead.

If this starts the brush bar turning but does not solve the problem, please check the cleanerhead for blockages and remobve any threads or hair trapped around the brush bar.

Shoudl you need any further help or advice, please contact our Helpline on 1866MYDYSON.

Kind regards
Darran
Dyson Customer Service


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Related Questions:

0helpful
1answer

My dyson is not picking up, there is no suction its just blowing out warm air

Either the wind suction tunnels on top of the clear cannisters need to be cleaned out or the round foam filter between the bottom if the cannisters and the part with the roller bar is clogged.
0helpful
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Brush bar does not turn when unit is turned on, belt is intact and no noticeable defects.

LOts of these units have a switch for brush or you have to pull back on the handle to start brush.

Hope this helps Mike
0helpful
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My dyson dc 33 doesn't have any suction at the bottom. I washed the filters and checked the hoses. But I suspect it is because I can't get the hand wand to turn off. It runs whenever I turn on the

Hi there, it's Jack at Dyson.

I'm sorry to hear you're having difficulty with your DC33. When the vacuum is switched on and standing upright, suction will always be diverted automatically to the wand and hose for above-floor cleaning. When you recline the machine into the normal vacuuming position, the suction should be transferred to the cleaner head. Make sure the brush control is set to 'Carpets', as the brush bar will not rotate when it's set to the 'Hard Floors' position.

If it doesn't seem to be picking up as well as it should be, we'd appreciate the opportunity to talk you through some simple troubleshooting checks when you have your machine to hand. We'll be able to ensure everything is working correctly - and if a replacement part or repair is needed, we can also confirm if this is covered under your Dyson warranty.

You can reach us by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU). We'll look forward to speaking with you.
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Lose suction

Perhaps a clog in the lower unit?
7helpful
1answer
0helpful
1answer

My dyson upright has no suction from the hose and after replacing the belt it squels something terriable. Can you help me please I am not very technically minded.

Hi Michael,

I am sorry to hear you are having difficulty with your DC33. The problem you are describing with the hose sounds like a blockage. Please visit http://www.dyson.com/support/help.asp?article=1419&product=DC33-MULTIFLOOR for step by step instructions to locate and remove any blockages. You may also want to wash your filters to ensure proper performance.

The squealing sound you describe is unusual. With the machine turned off and unplugged, we recommend inspecting the brush bar for any debris that could be wrapped around the brush and making contact with the belt. However, because you have recently changed the belt, we would also appreciate the opportunity to trouble shoot with you over the phone. Please call us at 1-866-693-9766 US or 0800 298 0298 UK so we can provide further assistance.

Best wishes,

Jessica
0helpful
1answer

How often do I wash filter for dyson dc33 upright vacuum cleaner

Hi Mary,

In normal use, you should wash the filters in your DC33 at least once every 3 months. Use cold water without detergent - do not wash in a dishwasher or washing machine. Allow at least 24 hours for the filters to dry completely before replacing them in the machine - it may help to place them somewhere warm, such as by a radiator.

For step-by-step guidance on maintaining the filters, please see our online Support guide:

http://www.dyson.co.uk/support/dc33/dc33-multi-floor/dc33-maintaining-your-dyson-machine/wash-the-filters/filter-removal-step-1

I hope this helps - if you'd like any further assistance or advice, please visit www.dyson.com and click 'Support', or call our customer Helpline on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com
1helpful
1answer

Hi, We have a 3 month old Dyson DC33. I have noticed a lack in suction on the baseless but when upright the wand suction seems to be fine. Base plate is correctly fitted, brush bar turns fine and there...

Dear Andy,

I'm sorry to hear you're concerned about your DC33. Please note that for high pick-up, the soleplate has to form a close seal with the floor surface, which is why you may not have detected much suction through the cleaner head when you laid the machine on it's side.

However, if the cleaner doesn't seem to be picking up as well as usual in normal use, you may need to give the filters a wash - this should be done at least once every 3 months. Use cold water without detergent, and allow up to 24 hours for the filters to dry completely before replacing them. The correct way to wash the filters is shown in the step-by-step guide linked below:

http://www.dyson.com/support/help.asp?article=1415&product=DC33-MULTIFLOOR

Hopefully this answers all of your queries, but if you feel you need further assistance, it's probably best if you get in touch with us directly. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). One of our experts will be happy to run through some troubleshooting over the phone with you recommend the best course of action.

Kind regards,

Jack
Dyson Online Customer Support
Sep 01, 2011 • Vacuums
0helpful
1answer

I am losing suction and it sounds as if there is a leak in the vacuum(I hear air rushing around). There is also a high pitched noise. Dyson dc07. Can there be leaks in the gaskets where you clean hoses and...

It wont be a gasket problem - they don't tend to fail.
A high-pitched noise can be a number of different things. That is too vague to diagnose on here with the description you have given. Can you be more specific?
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