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John McRae Posted on Sep 28, 2016
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After downloading photos to my laptop the playback screen does not function on the camera. The screen is fine while shooting but does not function in playback. Any solutions?

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Larry

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  • Posted on Sep 28, 2016
 Larry
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The memory card may not be storing your photos.
do you transfer photo direct from camera or use card reader?
If card reader the memory chip might not be fully seated back in camera ( not likely ) or you might have formatted the card incorrectly after transfer.
if direct from camera did you properly remove camera from computer? Remember, just removing device without ejecting device sometimes results in errors. Any device connected via cord to computer is using a USB port and on your task bar you should see indicator , right click select eject device.
if that might be the case reconnect camera then properly eject.

  • John McRae
    John McRae Sep 29, 2016

    Thanks Larry. I used the USB cable and think I must have not ejected properly. Reconnecting and disconnecting properly has not fixed the problem. There's a lesson in this.

  •  Larry
    Larry Sep 30, 2016

    Ok try something like, after properly shutting down Computer unplug for 2 minutes, this will help remove any chace files that might be corrupted related to this USB device.
    Power on computer then attach camera via USB then turn camera on. Note if it was recognized as a drive. If so try reformatting memory card, while attached. If that works then eject camera.
    With camera disconnected from computer look at camera menu and see if it sees memory card. If not try another card, or see if your camera will format card.
    I think if camera sees card you should be ok

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