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Question about Panasonic Lumix DMC-ZS3 Digital Camera

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Upon powering on the camera, a message comes up "thisbattery cannot be used"

Posted by thd17 on

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  • Anonymous May 03, 2011

    Two questions...
    Is this the original battery?
    How old is the battery?

  • rossgilmo610
    rossgilmo610 Feb 25, 2013

    Ever find a solution? i'm in the same boat..

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1 Answer

Anonymous

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  • Master
  • 11,967 Answers

Panasonic doesn't like anyone to use a 3rd party battery....only genuine Panasonic batteries. Check yours...if it's a real Panasonic battery, then you need to e-mail one of their tech people for a work-around.

Posted on May 03, 2011

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When turning on the camera a message comes up reading " Turn the power off and on again" and the lens seems to be struggling to open. When I turn off the camera & then back on the same...
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My digicam lens keeps on moving... coming in and coming out and the screen says "ACCES"
Hi,

The ACCESS error message displays when there is an internal malfunction or a malfunction with the Lens. This may also appear when accessing the Memory Stick for reading or writing the data. If the Lens is moving in and out then follow the steps mentioned below. The error message normally displays with the issue with the Lens. Try the following steps to check if the issue can be resolved.
Try power resetting the Camera.
Turn off the Camera.
Remove the battery pack.
Press and hold the power button for 15 seconds.
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Re-insert the battery pack and check if the Lens retracts.
You can also try resetting the Camera back to factory default. To reset the Camera back to factory default, select the INITIALIZE option from the Setup 1 Menu of the Camera to OK. (Menu-->Setup-->Setup 1-->Initialize-->OK.)

This should resolve the issue. If the issue persists, service may be required.

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I have a 2 yr old Dell E6400 laptop-- upon booting, getting a message that says something like, "cannot identify AC adapter-- adjusting accordingly." When Windows comes up, getting a message...
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Upon trying to turn camera Panasonic DMC-ZS3 on, error message appears: system error (zoom). The lens comes out a bit and then goes back in, shutter closes, then lens comes out a bit again, then goes back...
I don't know that I can help you fix it, but I can try. Here are my thoughts... Check the battery first. If it's like a normal battery, like AA or AAA batteries, replace them and try turning it on.
If it's a flat lithium battery that you recharge using a power cord that plugs into the camera, you might want to buy a new one. Charge it fully over night and try powering the camera up in the morning.
You never mentioned what the error message was! So I can't help you there.
Next, you might try connecting the camera to your computer and see if it comes up. Also, check with Panasonic and see if there's a way to reset your camera. Maybe there's a way to do a software reset. Also check to see that there isn't a downloadable software upgrade or patch available. Lastly, you may want to consider Panasonic customer support/technical support, they may be able to better help you diagnose the issue with your camera.
I have a Lumix too. I have an DMC LZ10, my daughter has a DMC TZ3. They're similar in many ways, and yet they're different in many too. Mine uses AA batteries, hers uses a flat lithium rechargeable that uses a power cord. The internal software is pretty much the same (sort of). Enough so that I can work the settings on hers without having to reference the manual.
As a computer tech, my first impressions are that you're having either power issues, or software issues. Eliminate the variables. Start with power and work your way out from there. If it behaves the same with any battery, you've eliminated the power issue. Now it's software. Simple enough?
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take it to a proffesional... ull need a new lens and more likely a whole new camera but dont start buying until u ask someone that know ALOT about cameras anyway id have to see it up close to know wat excatly is worng. !!!! try cleaning ur lens !!!!!
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