Panasonic Lumix DMC-TZ1 Digital Camera Logo
Posted on Aug 06, 2010
Answered by a Fixya Expert

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Panasonic Lumix System Error (zoom) - Panasonic Lumix DMC-TZ1 Digital Camera

  • Elvis Lytle Oct 05, 2019

    Just hold the power and the zoom button at the same time when switching it on and everything will work perfectly. It worked for me

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3 Answers

Anonymous

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  • Master 6,831 Answers
  • Posted on Oct 07, 2010
Anonymous
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Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

You can also have a look at THIS link.

Hope the advise is useful. please do not hesitate to let me know if you need any further assistance. Also, please be so kind to let me know if you found this helpful.

Regards
Andrea

  • Aaron Hendricks
    Aaron Hendricks Feb 23, 2018

    This worked perfect. The laying it down and letting the lens push the camera up worked perfect. Thank you!

  • Joy Keenan
    Joy Keenan Jan 15, 2024

    After trying a dozen other things, I tried your suggestion of placing the camera lens on a table and then powering it up. It took about three tries, but then the problem was solved and the zoom works again. Thank you so much!!!

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  • Contributor 1 Answer
  • Posted on May 24, 2012
Anonymous
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Try the following, it worked for me after following other but unsuccessful suggestions:

1. Hold the camera with the lens facing downwards
2. Shake the camera vigorously in a downwards and upwards motion.

Somehow, this approach unlodges whatever is preventing the barrel from retracting, be it sand or dirt.

Other postings describe a dust-free explanation: The barrel has overrun its ratchet mechanism, and the rotar driving the lens barrel is unable to engage with the ratchet. The stalled rotar can be heard attempting to retract the lens, if the camera is held to ones ear.

This problem has usually occurred when the lens was attempting to fully retract, while the barrel was pointing upwards. The configuration of switching off the camera with the lens pointing skyward is typical of how this problem is caused.

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  • Contributor 1 Answer
  • Posted on Mar 01, 2018
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5 Related Answers

Anonymous

  • 6831 Answers
  • Posted on Oct 12, 2010

SOURCE: System error: zoom message with Panasonic Lumix FS15 camera

Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

You can also have a look at THIS link.

Hope the advise is useful. please do not hesitate to let me know if you need any further assistance. Also, please be so kind to let me know if you found this helpful.

Regards
Andrea

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Anonymous

  • 18 Answers
  • Posted on Mar 16, 2010

SOURCE: panasonic lumix dmc-fx37. Two error messages are

sounds like the focus and (Optical Image Stabilization)drive motors are bound or broken, sadly this normaly means new camera, unless there are no marks on the case and they wouldn't think that it had been dropped or gotten wet, well ya know, they will normaly repair or replace it as long as it is due to manufacture defect.

Testimonial: "thanks for your help. "

Anonymous

  • 6831 Answers
  • Posted on Sep 10, 2010

SOURCE: my panasonic lumix DMC-FS15 won't

Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

Hope the advise is useful. Please do not hesitate to let me know if you need any further assistance.

Regards
Andrea

Anonymous

  • 11967 Answers
  • Posted on Mar 31, 2011

SOURCE: I am getting a system

How new is it?...can you return it? Can you take advantage of the warranty?
You can also try these (carefully)...sometimes they work.

Anonymous

  • 1 Answer
  • Posted on May 20, 2011

SOURCE: System error: zoom message with Panasonic Lumix FS15 camera

I had the same problem, i switched the camera on in capture mode and zoomed in and applied a little pressure to the lens which made a slight click but retracted and has worked fine since. I may of just been lucky but the camera is fully functional again, could be worth a try.

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You can't. it is cause by something blocking the gears or the lens being knocked to the side. Here is the online service form


http://www2.panasonic.com/webapp/wcs/stores/servlet/RequestCenter?storeId=15001&catalogId=11017
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