Panasonic Lumix - Recent Questions, Troubleshooting & Support


Take it to a repair centre, they don't like being dropped!

Panasonic Lumix... | Answered on Mar 01, 2020


Till now, there is no such software which can edit mts file. What people usually do is to convert mts to other regular format first, then use Windows Movie Maker, Sony vegas or other edit tools to do some editing.
I always use Pavtube Video Converter(http://www.pavtube.com/video_converter/) to help me convert mts files to other formats supported by my edit tool. For example, i tried to convert mts to wmv to import my Windows Movie Maker for editing.

Panasonic Lumix... | Answered on Jan 15, 2020


This camera uses quicktime. Windows Media Player should play your molvies. If not, try VLC media player. You can burn a dvd that will play on a regular dvd player. Download DVD FLICK which will convert the files into MPEG which play on a dvd player.

Panasonic Lumix... | Answered on Nov 27, 2019


The .MOV files are apple quicktime files. you can download quicktime or install K-lite codec pack, which will let you open the files in Windows Media player. It may even let edit them in Windows Movie-maker. Cheers.

Panasonic Lumix... | Answered on Nov 20, 2019


I assume you can view them in you camera, right? If not, the following solution will not help.

The .MOV Apple QuickTime format Panasonic uses for its camera movie clips cause problem on with viewing, as seen from several other problem posts here and the net.

Some computer use a Win 32Bit operating system, other better ones use a Win 64. It is hard to believe QuickTime would let you load a 64bit version into a 32bit OS, or vice versa. But who knows. Rather double clicking on te file name itself, open QuickTime, then go to File Open and Browse to the file and select it that was. If this doesn't work, go to QuickTime website and try their User Forums first to ask a question or find a thread talking about movie files not playing. Else, CONTACT website and ask question. Post any solution here for readers.

Panasonic Lumix... | Answered on Nov 20, 2019


I think you should install a software program that has the capability of opening mov file. This would become a plug-in for other programs and enable them to interpret it as mov file. or click on your movie file from camera and change its properties to be opened by a certain software that can open mov file and use it as the default program to open that file.

Panasonic Lumix... | Answered on Nov 20, 2019


Hey! There are a lot of such conversion tools. I am now using this Wondershare DVD Converter Ultimate, which helps me convert various video format to any video/audio format I need(indcluding the format you have mentioned). And it also helps me burn dvd from video. It works well for me. You can also have a free trail of it. Hope that helps.

Panasonic Lumix... | Answered on Nov 14, 2019


for example, if you capture a video with your camera, it automatically creates 2 files: a thumbnail = a picture, and the movie. You're probably trying to view the thumbnail. Check the extensions of the files for those with .mp4 or .mov, those are the movies. These can be played with Quicktime or other players.

Panasonic Lumix... | Answered on Nov 12, 2019


Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

You can also have a look at THIS link.

Hope the advise is useful. please do not hesitate to let me know if you need any further assistance. Also, please be so kind to let me know if you found this helpful.

Regards
Andrea

Panasonic Lumix... | Answered on Oct 05, 2019


Had the same issue with my DMC-FZ50 for a couple weeks, and tried turning it onn and off countless times. I could hear something happening inside the lens on start-up and surmised the internal shutter was trying to open but wasn't able to. I guessed that the turn off/turn on idea was to resend the command impulse to open the shutter. So.... I t urned it on while repeatedly hitting the side of the lens firmly with the palm of my hand and.....it worked!!!!

Panasonic Lumix ... | Answered on Sep 30, 2019


Make sure you are not using an incompatible card like a SDHC card which looks identical. If the F3 can use those cards, make sure you format it in the menu system. If it still fails, try another card, it may be bad. Remove the card and do a short recording to internal memory to check system, if it is capable.

Panasonic Lumix... | Answered on Sep 19, 2019


Yes format the memory card. Go into the camera's Menu and select Foemat memory card.

Panasonic Lumix... | Answered on Sep 19, 2019


Wondershare Video Converter Platinum is the best HD video converter and AVCHD video converter which can convert HD video and AVCHD video to avi, convert m2ts to avi, convert mts to avi, convert ts to mpeg etc.. with excellent quality.

Panasonic Lumix... | Answered on Sep 16, 2019


the best available editor is adobe premeir pro for video editing and for converstion you may use imToo application.

Panasonic Lumix... | Answered on Sep 12, 2019


https://static.bhphotovideo.com/lit_files/248659.pdf
(See Page 140)

Panasonic Lumix... | Answered on Aug 22, 2019

Panasonic Lumix... | Posted on Jul 11, 2019 | Be the first to answer


There should be instructions for this in the manual - it may be a menu setting. Alternatively, put the media card into a USB card reader attached to your computer.

Panasonic Lumix... | Answered on Jun 30, 2019


Hi and welcome to FixYa!

Please try to remove the battery and let it sit for atleast 5mins. then reconnect it again. This should reset the system and can resolve the problem.

Hope this helps and thank you for using FixYa! Have a good one!

Panasonic Lumix... | Answered on May 31, 2019


Yes, you can clean. Not as complex as I originally thought.
1) Remove all of the silver screws
2) Separate the silver case (should split in 2)
3) Remove the 3 black screws in the middle
4) remove the center square cover that is over the lens
5) Use a duster spray to clean the lense and mirror
6) Reassemble in reverse order
Not knowing what I was going to get in, the entire process only took about 7-10 minutes.

Email me at [email protected] with any questions.

Panasonic Lumix... | Answered on Apr 29, 2019


if theres available online seller in your place try ordering online

Panasonic Lumix... | Answered on Apr 15, 2019

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