Panasonic Lumix - Recent Questions, Troubleshooting & Support


Panasonic Lumix DMC-FX12 upsidedown screen

The issue is due to the data cable getting damaged due to the way of packing it inside the camera casing. The signal carrying traces on the edge of the felxible cable is getting damaged. Once the camera is opened and the cable is repositioned properly/replaced will solve this issue.

Rajeev Bose
8/3/2022 8:38:37 PM • Panasonic Lumix... • Answered on Aug 03, 2022

I dropped my Panasonic Lumix DMC-S3 and it fell on its lens

As it might help others, here is another tip to rescue a bent camera lens. Hope that can also help someone else
5/20/2022 8:07:35 AM • Panasonic Lumix... • Answered on May 20, 2022

Panasonic DMC-TZ3 pictures never seem crisp and clear

TZ stands for Travel Zoom, which is code for Outside View shots. The TZ is supper in good light, not so much in lower light.

In side shots need to be with 8 feet of subject so the flash can reach. Use ISO and IS mode 2 settings, especially IS(Image Stabilization) on zoomed shots where ANY camera movement becomes amplified by the ZOOM.

Lastly, camera movement and/or subject movement will add blur to a shot. Squeeze off shot, don't push it off. Try to brace your camera against another object when possible, or hold you elbows against your sides when you can't. Treat taking a pic shot like you were taking a rifle shot. Stabilize yourself when possible and gradually squeeze off the shot when possible.

When low light cannot be avoided, try the night shot setting, which will keep the shutter open longer to gather more light, but will be much more venerable to camea movement at the same time.
4/20/2022 1:53:06 AM • Panasonic Lumix... • Answered on Apr 20, 2022

Date stamp

Use an external photo editor and export photos with visual date stamp derived from exif info within file. FastStone Image Viewer Powerful and Intuitive Photo Viewer Editor and...
4/11/2022 3:43:58 AM • Panasonic Lumix... • Answered on Apr 11, 2022

Why does a photo display with a wrong date in Lumix Simple Viewer

Once the photo is date stamped that is a done deal no changing it.
4/1/2022 2:56:51 AM • Panasonic Lumix... • Answered on Apr 01, 2022

How do I save AVCHD movies as MPEG files? My

Wondershare Video Converter Platinum is the best HD video converter and AVCHD video converter which can convert HD video and AVCHD video to avi, convert m2ts to avi, convert mts to avi, convert ts to mpeg etc.. with excellent quality.
2/21/2022 10:33:54 AM • Panasonic Lumix... • Answered on Feb 21, 2022

Cannot view the movies I made on my camera and downloaded to my Vista PC

I assume you can view them in you camera, right? If not, the following solution will not help.

The .MOV Apple QuickTime format Panasonic uses for its camera movie clips cause problem on with viewing, as seen from several other problem posts here and the net.

Some computer use a Win 32Bit operating system, other better ones use a Win 64. It is hard to believe QuickTime would let you load a 64bit version into a 32bit OS, or vice versa. But who knows. Rather double clicking on te file name itself, open QuickTime, then go to File Open and Browse to the file and select it that was. If this doesn't work, go to QuickTime website and try their User Forums first to ask a question or find a thread talking about movie files not playing. Else, CONTACT website and ask question. Post any solution here for readers.
12/28/2021 3:10:08 AM • Panasonic Lumix... • Answered on Dec 28, 2021

Lumix pictures blurry

I would suggest that the image stabilizer might not be working right. Could you upload a photo to Flickr or other location where I could look at the EXIF, or list it here. I would like to see what the camera is writing to the image as the settings when the photo was taken.

Does it make a difference when the image stabilizer is on or off?
12/2/2021 7:29:40 PM • Panasonic Lumix... • Answered on Dec 02, 2021

Is there any way I can clear up a blurry picture

On TV shows, they can take a blurry picture and enhance it to crystal clarity. In real life, however, those kinds of miracles aren't possible. In a photo editing program like Photoshop Elements, you can bring up the sharpness a little but you eventually reach a point where the picture no longer looks like a normal picture. The slogan is "garbage in...garbage out"...meaning you can only do so much to what you have to work with.
9/23/2021 3:20:45 AM • Panasonic Lumix... • Answered on Sep 23, 2021

How can I transfer my

The TZ10 behaves like a HD video camera and prefers to work with iMovie to store your footage so you can then edit your video into a Movie (project).
In iMovie select the camera icon (far left button on middle toolbar) to transfer your videos to your Mac. After you edit your footage into a Project, select Share-->iTunes to add your polished project to your iTunes library.
After adding your movie to iTunes, you can always drag it from your iTunes library to the iPhoto icon on the dock to store it there too!
7/8/2021 5:53:35 AM • Panasonic LUMIX... • Answered on Jul 08, 2021

I have a Panasonic DMC-TZ3.

It's geometry. If you tilt the camera to get all of a tall building, the top of the building is farther from the camera than the bottom. Objects farther away look smaller than nearer objects. Thus the top of the building looks narrower than the bottom and the building looks like it's falling over backward. You see the same effect when you look at a straight road going off into the distance; the road gets narrower the farther you look. The human brain is wonderful at automatically compensating for this effect but the camera records the scene as it is.

Professional architectural photographers get around this problem by using expensive lenses which shift, allowing them to shoot up while keeping the camera pointed straight ahead and level. The rest of us solve this problem using a combination of two techniques. One is to keep the camera level and either zoom out or back up to get all of the building in the picture and then crop out the bottom. The other is to use a photo editing program with perspective correction capability. Programs such as the GIMP and Photoshop allow you to "stretch" the top of the picture.
1/6/2021 7:53:53 AM • Panasonic Lumix... • Answered on Jan 06, 2021

System error (o.i.s)


This error is for the optical image stabilisation.

Generally the camera should be ok after your turn it on and off again. The error you are getting is because either the OIS has malfunctioned or is stuck.

I suggest that you take out its memory stick, the battery etc and keep the camera like that for about 15 minutes. Then only reinsert the battery (fully Charged) and try to power on.

Try a little tap ( but not too hard) on the side of the camera....this might realign if the OIS has got misaligned. If you are lucky, you would get if fixed.

If the problem still persists, you need to contact Panasonic.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

12/4/2020 6:12:29 AM • Panasonic Lumix... • Answered on Dec 04, 2020

What video editing software for Panasonic DMC-TZ7

Till now, there is no such software which can edit mts file. What people usually do is to convert mts to other regular format first, then use Windows Movie Maker, Sony vegas or other edit tools to do some editing.
I always use Pavtube Video Converter( to help me convert mts files to other formats supported by my edit tool. For example, i tried to convert mts to wmv to import my Windows Movie Maker for editing.
1/15/2020 11:33:14 AM • Panasonic Lumix... • Answered on Jan 15, 2020

My computer doesn't play movies taken with my ls80

This camera uses quicktime. Windows Media Player should play your molvies. If not, try VLC media player. You can burn a dvd that will play on a regular dvd player. Download DVD FLICK which will convert the files into MPEG which play on a dvd player.
11/27/2019 12:51:27 PM • Panasonic Lumix... • Answered on Nov 27, 2019

I need to edit some files I recorded on my

The .MOV files are apple quicktime files. you can download quicktime or install K-lite codec pack, which will let you open the files in Windows Media player. It may even let edit them in Windows Movie-maker. Cheers.
11/20/2019 11:27:10 AM • Panasonic Lumix... • Answered on Nov 20, 2019

Importing movie onto PC with Vista

I think you should install a software program that has the capability of opening mov file. This would become a plug-in for other programs and enable them to interpret it as mov file. or click on your movie file from camera and change its properties to be opened by a certain software that can open mov file and use it as the default program to open that file.
11/20/2019 2:29:29 AM • Panasonic Lumix... • Answered on Nov 20, 2019

How to play lumix digital camera .mov to my dvd player

Hey! There are a lot of such conversion tools. I am now using this Wondershare DVD Converter Ultimate, which helps me convert various video format to any video/audio format I need(indcluding the format you have mentioned). And it also helps me burn dvd from video. It works well for me. You can also have a free trail of it. Hope that helps.
11/14/2019 3:04:58 AM • Panasonic Lumix... • Answered on Nov 14, 2019

When I download from my camera to my computer, the

for example, if you capture a video with your camera, it automatically creates 2 files: a thumbnail = a picture, and the movie. You're probably trying to view the thumbnail. Check the extensions of the files for those with .mp4 or .mov, those are the movies. These can be played with Quicktime or other players.
11/12/2019 12:54:42 PM • Panasonic Lumix... • Answered on Nov 12, 2019

Panasonic Lumix System Error (zoom)


The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

You can also have a look at THIS link.

Hope the advise is useful. please do not hesitate to let me know if you need any further assistance. Also, please be so kind to let me know if you found this helpful.

10/5/2019 9:40:13 AM • Panasonic Lumix... • Answered on Oct 05, 2019
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