When priming a roll of T790 gives indication clean paper from a way of passing and highlights the icon of the sensor of the Sheet of paper it is located on the right support of a roll. In case of diagnostics of sensors requires to clean paper from a way of passing all previous steps of diagnostics of sensors pass normally: sensor of a front cover, sensor of the lever and sensor of passing of paper. Replacing of the sensor doesn't bring result. The cable is checked to the connector on EE-BOX board, is operational. On the SENSOR LED radiating moves 2.5V; on a photocell 3.3V collector, on the emitter 2.5V irrespective of existence of a barrier. In case of the removed sensor the same. Failure of the controller on a board of PCB05 EE-BOX??
After all this I hate to ask, are you sure the paper is loaded square on the spindle? I have had some users not seat the paper correctly when loading and that causes issues.
Testimonial: "Hi, Mark! Thanks for your attention to my question. This problem was fixed by myself earlier. Uncorrect loading of the paper isn't a reason of error in this case. Best regards Alex"
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