This is one of frequent error in this series.
as you know two types of media paths 1. roll media 2. Sheet media. In sheeteet media loading area, you can observe 'u' shaped(extremly right side where sheet media sits) plastic mould which paper passes through in it. This palstic mould contains paper sensor to sence the sheetmedia. If this sensor is dusty, printer will treats that sheet path accupied by media. The best method to clean this sensor is to blow pressure air in this sheet path area.bicycle pump is best for this process.. try it...
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