Two steps: (1) verify all wires are connected (use a Volt Ohm meter if you have one.
(2) If there's a motor involved (and I assume there is) ... first try cleaning the brush end (that touches the commutator) with alcohol, and lightly sand with 400 grit sandpaper (keeping it as flat as possible). If that doesn't work, try stretching the brush springs slightly. If that doesn't work, try replacing the brushes with new ones ... (and they generally come with new springs).
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