How do I do a hard reset? I tried a soft reset with no luck. I have a fatal alert: memorymgr.c, line 3632, NULL handle

To get rid of the Fatal Alert, perform the Hard Reset on the device.

Note:
A hard reset will erase everything on your device. All your data will be removed, and formats, preferences and other settings are restored to their factory default settings.

Follow the steps below to perform a hard reset on your device.

1. Open your handheld.
2. Press and hold the power button on the top panel of the handheld.
3. While holding the power button, use the tip of your stylus or an unfolded paper clip (or similar object without a sharp tip) to gently press and release the reset button. (The reset button is the tiny hole labeled Reset on the back of the handheld.)
4. Wait for the Palm Powered logo to appear; then release the power button.
5. When prompted that you are about to erase all the data stored on your handheld, press Up to complete the hard reset.
6. When prompted, complete the steps to align the screen.

Sounds like it has something to do with its RAM i would see a phone/computer repairer i have herd of this in a few other devices like this having these faults it called a random acess memory DUMP! and the ram chips start playing up and the device loses its random accessable data......have you noticed it get slower over time??? i would take it for repair!

Just happened to me after installing ThinkOffice. There is a reset button just below the labe "Made in China" on the back of the unit. Hold that button in with your stylus.

i cant clear this msg. memorymgr.c,line:4365,NULL handle

Everytime I got that error, press soft reset on back and it should reboot normal

You'll have to do a hard reset. Push the reset button, then hold the power button until the Palm Power appear and then release the power button. Next it will ask if you want to erase the data. I hate to said this but select yes. No will not work. Then after the inital set up run a HotSync.

Maybe some other program has modified the Notepad program. Back up all your files and do a hard reset. Still not work, call palm...

We prayed and asked God to save the data even though we had to do a hard reset. Data was preserved entirely! For this we give thanks--and praise.
Rob Starner

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You need to re-install Docs to Go. The option would be visible on your PCs Docs to Go Menu. Rest assured, no cold resetting, no hassles. Sajid Ali Khan Karachi, Pakistan