Question about Palm Zire 31 Handheld
Have not used my Zire31 in a while and have found that the touch screen will not work. I did a hard reset and then the touch screen began to work..now onto the next issue. Once I got the touch screen working it came to the Digitizer Screen and continued to ask me to "Tap the Target". The target moved from one corner of the screen to the other, but never went to the next screen. I Did this target tapping for a full minute. Is it suppose to go this long? Please help
I had the exact problem as you, and was at my wit's end and ready to throw my Zire into the trash can, but decided to give it one last ditch effort by getting in touch with Palm tech support. Boy am I glad I did, because the solution was so easy: what you need to do is hold the power button while you do the hard reset (in the back, using a paper clip), but the key to this step is to keep your finger on the power button for a full 30 seconds. When I tried this same process before, I experienced what you are experiencing, but when I help the power button on for 30 seconds, just like the tech instructed me, it worked on the very first try. It was so easy and it fixed the problem. Give it a try!
Posted on Feb 01, 2009
I had the same problem today. My digitizer would not respond at all despite numerous attempts at hard resets. Finally, I held down the power button while doing a reset (inserting a bent paperclip into the reset hole in the back) and when I let go of the power button I got a message saying "erase all data?" Knowing that my Zire 31 was backed up, I answered yes and the machine reset itself as if it was a new machine out of the box with factory data.
The digitizer worked perfectly!
I then did a hotsync and got all my data back.
Posted on Jun 01, 2008
Yes I had the same problem even after a hard reset and cleared all data. My unit lives in my shirt pocket under a fire resistant suit we are required to wear so it spends many hours every workday in a sweaty hot humid area. I ended up warming unit with a hair dryer intil the case was warm to the touch and did another reset after it cooled off and everything came on as it should.
Posted on Jul 27, 2009
Hard reset with a 30 sec power button hold has not worked, screen still goes into perpetual calibration mode when it comes back up.
Posted on Jun 29, 2009
Posted on Apr 15, 2009
Same here wtf
Posted on Mar 11, 2008
My palm has the exact same problem what do you do to fix it?
Posted on Mar 04, 2008
For me, this happened sometimes when I kept charging it after a full battery. This Palm uses a capacitive touchscreen, hence, a capacitor to store a charge and fuel the touchscreen. I found that the touchscreen would still "work" vertically (if I touched the screen on the left, the top menu would open up; if I touched it on the right, it wouldn't), but not horizontally, but after letting it discharge to ~50%, it would start working again. I mean, by now, the Zire 31 is over 16 years old, so you can't blame it! (and yes, I still use mine, and I just found out that this forum hasn't been posted on for 10 years XD)
Posted on Jul 23, 2020
The clue here is the 'after a few years' bit. palms have a rubber spacer between the TS and the front plastic which prevents the plastic from touching the screen. With age however this spacer gets compressed and the plastic tends to touch the screen and hence stop working.
The solution is equally simple. Open up the palm and seperate the screen from the front plastic. Cut a 2 thin thin strips (say 2mm wide and as long as the screen) off the edge of a visiting card and place it on the now squished rubber spacer (looks like glue) on the inside of the front plastic, one on each side. The edges of the touch screen are not touch sensitive and the paper must press exactly here. Reassemble the palm making sure the paper is well inside and not visible from the outside. The paper may be only 0.1mm thick, but that is enough to keep the plastic from pressing the screen.
Posted on Aug 08, 2009
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