PDA is totally black; not charging

You aren't going to find that information anywhere. My advice is to either return it to Palm, or buy a spare one. There is one for $4 that needs a charger.

Palm Zire 71 Repair

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Confirm that both the cradle and the PDA ports are clean and free of dust or dirty.

Also, check your AC wall adapter to confirm that is working. The output should be +5.0 volts DC. Any repair shop has a multimeter need it to check it in no time.

If everything appears is OK, then confirm the PDA is properly placed in the cradle, and that the PDA is not loose on the cradle, indicating that the port contacts are not touching.

Best regards,

You are right
there is a component on the main board of your PDA
that is most likely fried
power from the PC chord will go to the PDA
but when you unplug it the machine will look to the battery for power
and the electricity will convert to heat at the point of that fried component
on the more thin Palm models you can feel it without taking the case off

and it will "forget" any new information you input due to the type of memory it uses

Dis you see if either the brown plastic locking part of the connector is broken or missing?

Do you know if the soldering joints and terminals of such connector are in good shape?

I am asking because it may be only that the flat ribbon cable is nort placed properly, or such flat ribbon cable is damaged.

Also, the connector at the mainboard can be damaged.

Depending of what is damaged, it will be the cost to repair it.

I do recoomend you to disassembly very carefully your pda again, and check such areas and parts.

If you find something that is broken, you can get the needed parts from a broken PDA in Ebay or similar sites.

Best regards,

Plug the ac wall adapter to charge the PDA and leave it there.

When the PDA exhausted the battery charge, it needs minimum 30 minutes to charge to the minimum level to have the PDA powering on.

Once it powers on, leave it charging the battery until is fully charged (3-4 hours).

Best regards,

The top plastic digitizer is defective.

It needs to be replaced.

There are several sources on-line to buy such digitizer part.

Best regards,

Try resetting the digitizer on the Setup programs, it works for me, but needs resetting every so often. a lot easier (and cheaper) than buying a new screen for such an old machine.

Hello LyMaBa

Do you have an SD card inserted in the PDA?

If so remove it and restart your PDA.

Did the problem go away. If so, please, go HERE for the Zire 71 Expansion update or HERE for the SD/SDIO update.

You can find all the manuals for the Palm Zire 71 PDA HERE.

If you don't have a SD card inserted, you might want to try performing a WARM RESET of your PDA. Youtube has a video on this process HERE.

You can find instructions HERE for performing a reset ("warm" or "hard") on your Palm PDA.

You can find other software, info, downloads, etc.
HERE for your Zire 71.

If performing a "warm" reset doesn't work, try performing a "hard" reset.

*** WARNING!!! ***
YOU WILL loose ALL of your data on the PDA by performing a "hard" reset so make sure it's data has been synchronized w/ your computer software (Palm Desktop, Microsoft Outlook, etc).


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You can try to leave it for a few hours then charge it again. Or you can replace the batteries. I also have the same problem but after the reset, everything worked fine

Please see the following link to locate the reset hole for your PDA. http://www.palm.com/us/images/support/kb/articles/hs/30113_Zire71.gif Try a soft reset and let us know if that helped with anything.