Dyson DC39
Hi Margo, it's Jack at Dyson.
DC39 should only be used with genuine Dyson accessories, as these have been engineered and tested specifically for use with this model. The use of non-Dyson parts could cause damage to your machine which may not be covered under guarantee.
To find compatible tools for your DC39, please visit http://www.dyson.com and click 'Shop'.
SOURCE: HOSE ATTACHMENT WILL NOT SEPARATE FROM VAC BODY.
The hose is getting twisted on the machine and so the wand gets stuck inside it.
1) Pull the wand out as far as you can - if you can pull it out completely, separate it from the hose and apply baby powder to the
metal rod. Stretch out the hose and unwind it. In the future, separate the wand and unwind/stretch the hose after use.
2) If you can't pull the wand out all the way, remove the canister/dirt bin from the front. Look for a gray button with 7 vertical
lines/grooves on it (it'll be just above the ball on the opposite side of the bottom hook that you wind the cable around).
3) Push the button and at the same time pull the hose out from the bottom by pulling on the hook - this will release the gray hose
from the machine. Take it off of the machine if possible (the bottom of the wand may stop you from doing so - if it does, try to pull
the wand out until you can release the hose from the bottom)
4) Pull and stretch the hose out and pull the wand at the same time - separate the wand from the hose and unwind the gray hose and
stretch it out. Rub baby powder on the metal rod of the wand and in future, disconnect the wand from the hose and stretch/unwind the
hose after every time you use the wand.
SOURCE: how do i fit new brushes in dyson dc 07 have the
you have got to open the motor housing that isthe black casing that surounds the motor first then the motor comes out then you can see the brushes thay come out by lifting the copper strip up gently with a screwdriver then you pull it out then put in new ones
Testimonial: "Great thanks that's awesome"
SOURCE: why wont my dc 17 dyson vac turn on?
Hi its Darran at Dyson.
If the machine will not switch on and it has been like this for more then 2 hours, please call our Helpline on 1866MYDYSON. One of our advisors will be able to run through some very simple checks and be able to talk you through the options available to you.
Kind regards
Darran
Dyson Customer Service
Official advice and support for Dyson technology
SOURCE: dyson canister won't fit snugly
Hi there, I am sorry to hear your canister is not fitting properly. You may want to separate your cyclone assembly (the top purple portion of your canister) from the
clear bin and reattach the components to ensure they are fitted together properly. To do this, open the bottom of the clear bin, as if you were
emptying it. Please be sure the bin is positioned over a trash receptacle in the event there is debris in the bin. Once the bottom of the bin is open please look at the back of your canister. Below the purple top of the canister and to the left of the debris
inlet is a clear plastic loop that you can slip your index finger through. Just
above this loop is a gray release catch . Using your thumb, press down on the
gray release mechanism. At this point you should be able to gently pull the
clear bin away from the cyclone assembly. After separating the pieces, briefly
inspect them to confirm they are not damaged. If there is no obvious damage,
close the base of the clear bin and place the bin on a hard flat surface. Next,
carefully lower the cyclone assembly onto the clear bin. It may be helpful to
use the red plastic piece on the back of your cyclone assembly and clear bin to
line the pieces up correctly. You will hear a slight click once the pieces have
been successfully reattached. Please attempt to return the canister to the
machine. If you are still not able to attach the canister successfully, please
call us so we can provide further assistance. We can be reached at 1-866-693-9766 (US), 0800 298
0298 (UK), and 01-475-7109 (IE). Best wishes, Jessica
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