When ever i turn on my mp4 a strenght written appear in the screen, asking to choose yes or no.
i try to press the mood it doesnt work at all.
Have you tried updating the firmware of your Zen V Plus? I've had mine for almost an year and haven't had these issues -- I updated the firmware as soon as I unpacked it.
Before returning the player, try downloading the MP3 player recovery tool from Creative's website (the tool contains the latest firmware update available -- 1.15.03). Plug your ZV+ into your PC, run the program and let it update the firmware. Then format, reload your music and try it.
By the way, before updating the firmware, let the battery have a full charge, ok?
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