Question about Creative Labs Zen Micro MP3 Player

2 Answers

Zen Micro mp3 player is froze. When turning on the creative logo appears on the screen and freezes. When attempting to scandisk or clean up the player freezes. If I choose reboot, the player will freeze up with the creative logo in the screen. Not too happy with creative email tech support.

Posted by james maa on

  • Anonymous Apr 25, 2008

    I am having the same problem. I have not used it in several months prior to this occuring. I have tried letting it charge for a few hours, but it only shows the logo and an unlit screen.

×

Ad

2 Answers

Anonymous

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 513 Answers

Sounds like it may be the index in your Music Library. Try going into Recovery Mode; remove battery, hold power switch to ON, replace battery, release power switch when the Recovery Mode screen appears on the screen. Run Option 1 CleanUP, after it completes run Option 4 Restart. You will get a Rebuilding Library screen when it reboots, that's normal, then it should go back to your startup screen. Good luck and let us know what happened

Posted on May 08, 2006

Ad

Anonymous

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I tried what you said and it makes it to loading library, then it freezes. Then it says player not connected. It also said low battery a minute or two before. Should I let it charges a few more hours and then try this? I have had it charging for several hours before that.

Posted on Apr 26, 2008

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

My zen V plus has stopped working after some computer problems

go to Creative webiste and download the software for the Zen, then restore your zen with new software.
Here is a link to the Creative website:
http://www.creative.com/products/mp3/
0helpful
1answer

Help my creative zen v plus freezes and wouldnt start up.

**** YOURSELF AND THEN TRY TO TURN IT ON IT ACTUALLY WORKS ... DON'T BELIEVE ME GO DO IT
0helpful
1answer

Creative Zen MP3

You'll need to replace your LCD screen.
0helpful
1answer

Zen Neeon 5gb froze at Creative logo

You firstly should make sure about you dont have some autorun virus in your player.I had the same problem and i fortunately discovered an autorun virus in my player.I cleaned it and i started it in recovery mode.then i updated the firmware.it began working.you should try that.you can find the firmware upgrade program on creatives website.Good luck.
0helpful
2answers

Creative MP3 keeps freezing up

Replace hard drive
http://www.hardwarezone.com/articles/view.php?cid=9&id=1331
0helpful
1answer

Freezes on Logo

Odds are pretty good that the hard drive is messed up. This happened to me on 2 different zens. Can sent to Creative for repair, but if no warranty, then it would be easier to just buy a new one.
0helpful
1answer

Zen Micro Photo...freezes at Creative Logo

The microdrive is bad. Unfortunately you now have a brick. Microdrives are pretty expensive; you're best bet it to buy another MP3 player.
0helpful
2answers

My Thingy Won't Work.

i have this same problem, but i don't know how to sort it other than taking the battery out, plugging it into the computer or plugging it into a battery pack if you have one. sorry!
0helpful
1answer

Won't respond

it fried, sorry...
you can try and take it apart
http://www.anythingbutipod.com/archives/2006/02/how-to-disassemble-the-creative-zen-vision-m.php

clean it with 99% alcohol
good luck

sell it on ebay for parts
0helpful
1answer

Firmware not reloading

Take out the battery, press and hold the ON switch and reinsert the battery. Hold the ON switch until the recovery menu appears shortly after the Creative Logo disappears. Selection option 3, which is to reload the firmware. Keep in mind that doing so will delete everything on the player.
Not finding what you are looking for?
Creative Labs Zen Micro MP3 Player Logo

Related Topics:

220 views

Ask a Question

Usually answered in minutes!

Top Creative Labs Audio Players & Recorders Experts

Ekse

Level 3 Expert

13435 Answers

Brad Brown

Level 3 Expert

18723 Answers

Jean Sintulaire

Level 3 Expert

759 Answers

Are you a Creative Labs Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...