Txc122a power light is on but will not shred - Staples TXC122ACC Cross-Cut Shredder; 12 Sheet

Toll free telephone number on first page of the manual at the link below:

https://www.manualslib.com/manual/770121/Staples-Spl-Txc122a.html


Staples SPL TXC122A Operator Manual

Does the outlet it's pluged into have power? check with another appliance. If power could be a number of things, plug connection to cord, connection inside, switch. Did the shred actually finish or did it stall and still som inside?

On some shredders when both the forward and reverse LEDs are on it can indicate either a jam or a full receiver bag/ container (the area that the shredded paper is fed into).
Try the following steps:

1. ) unplug the power
2. ) open up the shredder (see 1 on diagram)
3. ) empty out all the shredded paper (see 2 on diagram)
4. ) check that the shredding jaws (both the entrance and exit) are clear of any shredded material (see 3 on diagram)
5. ) put everything back together
6. ) plug power cord back in
7. ) force the shredder into reverse (see 4 on diagram)

Hopefully you should hear your shredder motor running. If it is switch it to automatic and try shredding again

If you just bought it yesterday, take it back to where you got it from and see if they will honor the warranty.

I need a plastic gear for the Staples SPL-TXC122A Does anyone have one?

The motor runs reverse even when in Auto mode, how do I fix it, and why did it happen

your best bet will be to call Fellowes at 1-800-945-4545 we will be more than happy to assist you.

Your Power steering pump may be loose. This may be reason for the belt shredding and will make the new belt shred too pretty soon.