Whirlpool duet problem with door lock

Do you hear sound of click to lock the door when you press start? If not, the door switch is not locking for some reason. Board or switch on the door catch is most likely cause of this

Various control lock features on differing models:

Press the end of cycle signal button for 3 seconds

OR

To reset press the DRAIN/SPIN button and hold it for 15 seconds.

OR

Press and hold the END OF CYCLE button for 15 seconds to reset the control.

OR

Press options and select for 10 secs till LOC is no longer displayed

OR

Unplug washer
Remove lower kick panel
Reach up and locate bottom of door lock switch
Grab the teardrop shaped tab
Pull gently till yall hear a click
The door will be opened



If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

The control can be locked to keep the buttons from activating during external cleaning or to help from small children starting the machine.

To activate or deactivate press and hold the "end of cycle signal" button for 3 seconds.

pushing the button that many time is not the problem on this type of unit you push the start and hold of about 5 sec's then you'll hear the unit start door lock and oper through a normal cyc a word of advice don't close the door very hard push into place these things are plastic and will break the latch assy then will cost $$$ for parts good luck

can also be an issue with t door lock/latch assy, if it doeesnt recognize the door closed it wont start

It is saying there is a problem with your door Lock. when you close the door does it hold like it use too? try to open and close the door if it doesn't really close properly then you will just need a door latch. If the machine gives you an f11 code then its the main computer board that can also give your the door lock error. I would check the door first though.

are you getting three beeps when trying to start, if so door lock problem

remove spring around door seal ..roll seal back into door opening remove 2 screws on outer frame holding lock in place ..pull lock through opening remove wires reinstall in reverse..are you sure lock is broke if you hear a clicking noise when lock should be closing suspect loose connection on main control bd ..remove top control is gray box on rear rail..try wiggling connections toward center of control if lock energizes and works suspect control ..may be able to shim plug in place but sure fix would be new control

remove bottom panel reach up to bottom of door lock there is a small tab pull it down door will come open..if after opening you finda lot of water still in machine suspect pump plugged worse case bad control bd

can oyu oppen the door nad physically push in on the door switch( little grey switch atop the door opening). do you hear it clicking on/off??? if not you have a bad door switch.