Whirlpool duet - Recent Questions, Troubleshooting & Support

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Whirlpool Duet washer leaking during clean washer cycle

the highest water fill cycle for your waher is the clean cycle.it will fill up with 2x the normal amount of water in this cycle than any other.look for a cut or wrinkle in your door boot(grey rubber outer ring that seals between door and boot)if you find one,only fix would be to replace door boot.also clean inner door glass that comes in contact with door boot ring,any hard water build up or sediment(dog,cat or human hair)will break the seal and allow it to leak.good luck
4/25/2024 12:05:02 AM • Whirlpool Duet... • Answered on Apr 25, 2024
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Whirlpool Duet Sport Washer will not drain - F-21 error

Perfect! Yes, they aer 1/4" 6pt screws. I didn't have to lift my washer, but the previous tech had put in 1 screw crooked, so that was FUN! I had cut out an opening on an old cracked tote and was able to hold all the water as long as I transferred some to a bunch of tupperware. Make sure you line up the upper mark on the white drain plug before putting back in. The tote was getting overloaded and I didn't notice the alignment marks until after having some water overflow. Just a heads-up if anyone has an emergency and HAS to get the plug back in in a hurry.

I found:
Wife's Victoria's Secret panties
2 dimes
4 pennies
some legos
a metal nut
pencil eraser
wall anchor
some legos
1/19/2024 8:19:07 PM • Whirlpool Duet... • Answered on Jan 19, 2024
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Whirlpool Duet front loading washer - handle broke off

Replacement handles can be found at amazon... click here and take a look Modern Shower Doors at Amazing Prices. I hope this was helpful. Cheers
12/24/2023 8:35:21 PM • Whirlpool Duet... • Answered on Dec 24, 2023
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Washer somehow got into "control locked" mode and

Hello Shane, welcome to FixYa.

Based on your information posted..."control locked" mode and I do not know how to unlock it" ...this is a fairly common problem with these washers (including Whirlpool, Kitchen Aid, Maytag, Amana, (some)Kenmore to name a few built by Whirlpool) I hear about both on-line and doing on-site service.


The solution, however is usually pretty simple. As long as your washer is indeed the Whirlpool GHW9150 give this a try and let me know how it goes.

Press and hold the "END OF CYCLE /CYCLE SIGNAL" button as you count to 15...this will reset the control.

Good luck. Let me know how you make out as I said and if I can help you in any manner going forward I will do whatever I can.

Thank you for choosing FixYa. Please take a moment to rate the info provided here and a testimony on your experience here at FixYa today is appreciated.

Regards,

Macmarkus :)
9/10/2023 4:06:45 PM • Whirlpool Duet... • Answered on Sep 10, 2023
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17answers

Whirlpool duet washer sport ht - error codes

FYI: The pump cleanout is located on the front of the machine, bottom right corner. There are only three screws holding the bottom cover on. It is easy to get to if you prop it up a few inches off the ground. Just thought this would be helpful as I just did this as of 5 min ago. Should take 10 min. or less.
8/22/2023 5:14:28 PM • Whirlpool Duet... • Answered on Aug 22, 2023
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2answers

Pause mode stuck

Is the door firmly closed? Open the door and close it firmly. If the pause button is really stuck, you will need to repair/replace the board.
7/2/2023 2:03:02 PM • Whirlpool Duet... • Answered on Jul 02, 2023
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1answer

Whirlpool Duet Washer. The hot water just runs into my washer when I turn it on. What should I do?

That is what is supposed to happen. You turn it on to a program, the water comes in and it washes the clothes. I think we must be missing some information? Some wild guesses in this link https://www.google.com/search?q=Whirlpool+Duet+Washer.+The+hot+water+just+runs+into+my+washer+when+I+turn+it+on ..
5/13/2023 3:16:37 AM • Whirlpool duet... • Answered on May 13, 2023
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2answers

Counterweight Repair

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4/19/2023 9:28:13 AM • Whirlpool Duet... • Answered on Apr 19, 2023
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3answers

Doesn't always drain and spin. Sometimes error code SD shows so I ran with no soap to clear it up and got the same error!! How do you get a suds error when you're not using any soap? Please help!!!

you need to run several cycles of cold water only to delute all of the suds, does your unit call for the special detergent?
4/16/2023 6:33:35 AM • Whirlpool Duet... • Answered on Apr 16, 2023
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My Whirlpool Duet is not spinning fast enough to

There is a water pump in the machine which pumps the water out of the outer tub and into the drain, after the wash and rinse cycles.
It is possible that this pump isn't working properly. I think if it weren't working at all, you wouldn't be able to get beyond the wash cycle.

It has been my experience that small articles of clothing may get washed or spun out of the inner tub and into the area around the pump pick up, thus partially blocking the flow to the pump.
It's also possible that the drain hose from the pump to the drain may be partially clogged.
It is also possible that the pump doesn't run sufficiently long to get all of the water out because its' motor gets hot and shuts down or because of a problem in the control mechanism which manages the the starting and run time of the pump.

First, I would unplug the washer from the wall outlet and probe under the inner tub, or possibly remove the tub to see that there is no blockage from clothing.
It's also possible that things left in clothing pockets like paper clips, small plastic items, etc. can get into the pump and lock up the impeller.
If you're sure it isn't blocked you can then run a "short cycle", no load and water only, and watch to see how much water comes out of the discharge hose where it's hung on the drain pipe.
It should gush out, and tub should be free of standing water prior to the start of the first rinse cycle.
If it does not, then you'll have to access the pump and clear it of obstructions or replace it, if defective.

As it drains, it should start spinning slowly, then speed up as it drains; the final portion of the spin cycle is very fast.
Essentially, the spinning tub wrings out the clothes using centrifugal force.

With the water remaining in the bottom of the tub, it would appear that it is:
a) not spinning long enough, or
b) there is something preventing all the water from getting out in the time allotted by the timer to perform this task.


A fair handy man can get to pump either from the rear of the machine with back plate off, or by removing the cabinet cover from the frame, depending on the model of the the machine.

As always - before attempting any repair, UNPLUG THE UNIT!



When clothes are wet at the end of a cycle, check these:

Motor coupler
To test the motor coupler, re-start the washer in its spin cycle. Let the machine run for a minute, and then open the lid and notice whether the tub is spinning:
If it's spinning when you lift the lid, the coupler is fine.
If it isn't spinning--and your machine was produced by Whirlpool®--you may have a broken coupler. Many Whirlpool-made washers use a small, relatively inexpensive device called a motor coupling. This plastic-and-rubber component is mounted to the shaft of the motor on one side, and to the transmission on the other. Over time, the coupler wears out and fails. When that happens, you need to replace it completely.

Spin cycle
If the washer doesn't reach its proper spin speed, the clothes may be too wet at the end of a cycle. Check to be sure the load is properly balanced and run a spin cycle again. If the clothes are still wet, you may have a worn or loose belt (Maytag®), a worn clutch (GE®/Hotpoint®), or a worn motor pulley or tub bearing. Replace the applicable component.
Alternatively, there could be clothes caught between the inner and outer tubs. Read the "It spins but won't pump" section of the "It won't drain" section. Also, there could be other things that cause friction on the drive train. Seek the assistance of a qualified appliance repair technician.

Siphoning
If the water that pumps from the machine goes right back into the machine after the spin cycle, it may be because your washer is siphoning the water from a laundry tub with a slow drain, back into the washer. Try to improve the draining of the laundry tub. (Is there something stuck in the drain?) Also, be sure the drain hose doesn't reach more than about 4 inches into the laundry tub. If it does, cut off the excess.

Water-inlet valve
Water-inlet valves eventually fail. One problem that may develop with a water-inlet valve is that it can no longer completely shut off when the electricity is turned off to it. Then, the valve may leak and drip water into the clothes tub--you may notice that your washer has water in it when you haven't used it for a few days. To fix this, replace the valve.




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4/15/2023 9:33:57 PM • Whirlpool Duet... • Answered on Apr 15, 2023
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2answers

My duet dryer control lock

It is not related to moisture directly by any chance. If END OF CYCLE does not work. it can be short circuit inside which can cause this. Moisture can cause short circuit or the whole control board may be faulty.
12/3/2022 12:13:40 AM • Whirlpool Duet... • Answered on Dec 03, 2022
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2answers

Code F05 -E02

According to the manufacturer, the error means the door could not lock. Check the door for obstructions when you close. To remove error, reboot the washer.
9/1/2022 12:04:22 PM • Whirlpool duet... • Answered on Sep 01, 2022
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3answers

Whirlpool duet washer won't start 3 dashes

It appears your timer/main controller/CCU has failed in this instance.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.




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6/30/2022 7:52:10 PM • Whirlpool Duet... • Answered on Jun 30, 2022
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3answers

Fabric softener leaks out at beginning of wash

I have a 9200SQ Whirlpool duet.  It might be similar.  I think the bleach and fabric dispensers work on the siphon principal--once the level gets above a certain point they will then siphon out until almost nothing is left.  They should not start to siphon until extra water is directed into them during the correct cycle.   It is possible that they are starting to siphon early because 1. the washer is not level, 2. water is being added to the dispenser during the wrong cycle 3.  You put too much liquid into the dispenser and it started the siphon. 
Note:  You should not peek in the dispenser during the washer cycles because it might interrupt the "siphon"action and leave residual bleach or fabric softener in the dispensers.
4/3/2022 3:45:36 PM • Whirlpool Duet... • Answered on Apr 03, 2022
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1answer

Whirlpool Duet F08 E03 in Diagnostic Test Mode and stuck in C00 during diagnostic

google reset of motor or see if schematic inside case
3/5/2022 4:11:14 PM • Whirlpool duet... • Answered on Mar 05, 2022
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3answers

F02 Washer not draining.

"F02" is a Long Drain error. If the drain time exceeds 8 minutes this error code will be displayed. In addition, a "SUDS" error may also be generated as a secondary error. This is an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:

1. Check the drain hose to make sure it is not kinked or clogged.
2. Check the electrical connections to the pump and ensure the pump is running.
3. Remove the drain pump filter and check for foreign objects and/or debris.

To check the drain pump, click on the following link for step-by-step instructions.


http://www.fixya.com/support/r385844-checking_drain_pump_kenmore_elite_front

If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump


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2/16/2022 7:33:15 PM • Whirlpool Duet... • Answered on Feb 16, 2022
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1answer

Error code f70

Hi,

F70 Error code means Central Control Unit Heartbeat Failure. If a Central Control Unit Heartbeat Failure is displayed, no communication is detected from the Central Control Unit to the User Interface.

F71 error code meansUser Interface Heartbeat Failure. If a Central Control Unit Heartbeat Failure is displayed, no communication is detected from the User Interface to the Central Control Unit.

In both the above situations the following things are required to be checked and replaced where required:

1. Continuity of the User Interface harness.
2. Wire harness connections to the User Interface and the Central Control Unit.
3. Replace User Interface if drum is rotating.
4. Replace Central Control Unit if drum is not moving.
1/25/2022 7:57:07 PM • Whirlpool Duet... • Answered on Jan 25, 2022
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2answers

Whirpool Duet - Soap not getting into wash cycle

O.K. Is the water draining out properly? If the filter is blocked then your washing will be churning in dirty water as the machine will drain for a maximum time then rinse etc. in the used water.
10/12/2021 1:10:54 PM • Whirlpool Duet... • Answered on Oct 12, 2021
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2answers

How do I get my duet to drain and spin only. I do

I have a Whirlpool Duet, though possibly a different model. I had the same question. I finally figured it out. On p. 14 of the manual, there is a section "To drain the washer manually". This says to select the RINSE/DRAIN & SPIN cycle and deselect the EXTRA RINSE option. In this case it cancels ALL rinsing for the cycle. This is how you get a spin-only cycle! Talk about idiotic, obscure user-interface design and bad manual writing!!! Didn't they think people would want clear instructions how to get a spin-only cycle? If you have trouble with things being too wet after washing & needing an extra spin, you should try lowering the spin speed when you wash. This is what the BULKY setting does. If you have an unbalanced load, the washer cannot get up to the high spin speed the normal cycle calls for, and it is so dumb that it gives up and gives you a soaking wet load at the end instead.
8/8/2021 4:08:59 PM • Whirlpool Duet... • Answered on Aug 08, 2021
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