ERROR CODE (F24) ON A WHIRLPOOL FRONT LOAD WASHER

Hi: The whirlpool website could not help me with this one. The code came up and just reset the unit and everything was fine. I just would like to know what it means. The owner's manual does not cover that code.

I would really appreciate any help so I know what happened.

Thanks
Gus

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connie0508 May 03, 2008

i have the same washer getting code F21 and 5d?????????
OCDCINDY Sep 29, 2008

WHIRLPOOL DUET MOD#WFW8500SR00. WHEN WASHING A LOAD OF JEANS ON WARM WATER HALFWAY DONE, FIRST FLASHED "F-" THEN NEXT "24" OF CORSE I YELLED FOR MY HUSBAND. WE GOT OUT THE MANUAL IN TROUBLESHOOTING IT'S NOT THERE. THIS IS SUNDAY SO I DID WHAT "F-20" SAID PUSH PAUSE TWICE AND RESTARTED THE WASHER, WASHED THREE MORE LOADS JUST FINE. MONDAY I CALLED WHIRLPOOL THEY SAID IF THIS KEEPS GOING ON I WILL NEED IT SERVICED. THAT IT WAS THE WATER TEMP SENSOR.
Anonymous Feb 11, 2009

I have a Kenmore (Whirlpool) and my book says the F24 falls within a range of numbers that means an electrical problem but nothing as to the specifics. I have only had this happen once but if it continues I'll just have to call for service. With all the new electronics in appliances, like cars today, the day of fixing them ourselves is long passed.

My book did tell me to change it to rinse&spin and cancel the 2nd rinse if the tub is already full of water. This resets the machine and it should be ok, if not, call service.

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According to the tech sheet I have, F24 is a water temp sensor error. If the sensor reading is not within specs during the water heating portion of the wash cycle this code will come up.
To find out for sure what this code is for your washer, or for any other service codes that you might encounter, you can look at the tech sheet that is in the washer. Remove the lower front panel by removing the 3 screws holding it at the bottom. The panel slides down and off. The tech sheet will be in a plastic envelope either in the panel or attached to the side panel of the machine, usually on the right side as you are facing it.
You can remove this panel without affecting any warranty you might have because the pump strainer is located there and is user servicable. Just be sure to keep the tech sheet with the washer so some repairman in the future isn't left scratching his head trying to diagnose a problem without the schematic.
Thanks/Mike

Posted on Jan 11, 2008

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We had the same fault code. I took the back of the washer off (8 sheet metal screws) and laying in there was the problem. The China made connector was split apart. It is the connector that hold the connection between the control unit and temp sensor. I pushed the connector back in place and used some fast drying silicon to hold in in place until the new connector arrives. The unit is working just fine. That says alot for american made!

Posted on Aug 17, 2008

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I encountered the error code problem, called whirlpool & was told that"If the code was not in my owners manual, then I had to call a service repair person. Customers are not supposed to know these error codes." Baloney!
In point of fact, I had a hunch I put too many clothes in that when wet weigh a lot - corduroys & sweatshirts. I removed half the load, & it ran through fine. BUT I am going to get that tech sheet, Thanks for the info. And as far as buying their products? It'll be a LONG time. I resent spending nearly a thousand dollars for a washer & dryer & being insulted. I resent having the company try to coerce me into buying extended warranties for several hundred dollars! That washer & Dryer SHOULD work for ten years at least. That they do not is attributable to greed & GREED is what is destroying our country.

Posted on Oct 13, 2008

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I received the same code and did all of the things they tell you to do. Unplug the machine for 30 minutes, plug back in and code should erase....nope. Change the water temperature sensor....nope. Change the water inlet valves....nope. Change the computer memory board....to expensive. Finally, I read the solution from "RESIK" and pulled the back of the washer off (mine has 12 screws) and as this person says...a small black wire hanging out of the piece of junk connector on the back of the tub was the culprit. I put 2 new connectors on the wires, electrical taped/heat shrinked everything and the washer works as it did when new. You would think a company who charges so much money for a washing machine would spend a couple more dimes on good connectors that would make people like myself a little more comfortable buying them. By the way...Sears is absolutely no help when it comes to anything on the tech side of fixing things so don't bother calling them....Worst customer service I have ever received! You can bet I won't deal with them ever again!!

Posted on Jan 23, 2013

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Pushed pause 2x, restarted, seems to be working.... for now...

Posted on Feb 21, 2010

Anonymous

I received this code and realized my water hoses were kinked. I straightened them, turned the washer off and back on, and it worked just fine.

Posted on Sep 07, 2008

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122°F (50°C) 4.6 K ohms
140°F (60°C) 3.2 K ohms
158°F (70°C) 2.3 K ohms
203°F (95°C) 1 K ohms

Roughly...around 9K ohms at room temperature if I'm reading the chart correctly. Take readings as listed and also double check the connector to make sure it is not oxidized. Try cleaning the plug and reconnecting to see if the error code goes away. If not, you will probably have to replace the sensor. If the sensor checks good, take a reading across the heating element terminals. It should indicate about 15 ohms.

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Error code f24

F24 indicates a water temperature sensor error. If during the wash cycle in the water-heating step, the water temperature sensor (NTC) value is out of range the F24 error code will display.

Possible causes: