I just read my sansa help book and i think i have the answer to your problem and all you have to do is select settings in the main menu then hit reset all and then save to reset to factory settings or cancel to exit
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i have this problem is not change language for german to english please send me rom windows mobile english for htc p4350 is not quiet problem please contact me : [email protected] or send me link for download software to formating mobile please kontakt me
You said "I have not fully completed the initial set up.." So finish the setup and once complete you can change the settings by clicking Start -> Control Panel->Regional and Language settings,and selecting English.(you may be required to download addition language packs)
Open Regional and Language Options by clicking the Start button, clicking Control Panel, clicking Clock, Language, and Region and then clicking Regional and Language Options. Click the Keyboards and Languages tab. Under Display language, choose a language from the list, and then click OK.
Obviously you'll have to work out the French equivalents of the options but should be fairly obvious