20 Most Recent
Questions & Answers
Hi! i have a problem
Depending on what the file type is you can always try another application to open up the book for example if it is a pdf format you can always try using adobe reader. However, I believe the issue here is that there is a page that might have been corrupted or unviewable depending on the situation you may want to consult whoever you got the book from in case you had purchased this book to see if you can maybe get another copy.
on Jul 15, 2017
How do i delete books
There are 2 ways. First being the easiest, since it can delete multiple books at one time. USB connect the PRS-300 to the PC. (It will read as a hard drive.) Go to the "database" folder, then to the "media" folder, then into the "books" folder. All your eBooks should show there, and you can choose which ones you want to delete and delete them all at once.
The second way only deletes 1 book at a time. Choose the book, then choose "Continue Reading" to open the book's menu page ("Options") on the reader. On the "Options" menu, choose "Utilities". When the "Utilities" menu comes up, press 2 for "Delete Book".
on Jun 05, 2013
Screen has frozen and not powering off
There's a small hole on the bottom used to reset the reader. I suggest you get an ink pen with a fine point or a toothpick or paper clip, and press in there to reset it.
I have had this problem with my PRS-300 before, and that usually fixes it. Sometimes, it erases all your books from the reader, though, but you can easily put them back on via USB.
on Jun 04, 2013
Just recd my new sony prs 300 and have downloaded
This issue may be caused by the Data Execution Prevention feature in
the Windows Vista operating system or if certain folders used by the Reader
Library software are corrupt. Add the Reader Library to the Data Execution Prevention feature. To add the Reader Library software to Data Execution Prevention,
Please click here
to get the steps.
on Nov 18, 2012
THEY ARE PLUGGED INTO MY LAPTOP AND THEY
mostly nokia chargers doesn't make problems...
just try the following..
connect ur mobile with a system (usb cable)...
found out whether it is charging or not...
if the same prblm appears then there is a prblm in ur cell phone or power jack(socket)...
if it charged with usb cable buy a new charger
Please change Phone Bettery and check the charging
IF Charging Problem not Solved So
Your Phone charging IC Fault So Please change charging IC
And charging Problem will Solved Quickly
on Nov 08, 2012
My reader won't turn back on
1.Check the device's battery level for at least two bars of strength.
2.If the battery level is low, charge the battery.
3.If the issue is not resolved, remove the back cover.
4.Remove the battery.
5.Wait 10 seconds.
6.Press and hold the W key.
7.While pressing down the W key, re-insert the battery.
•The device restarts and after approximately 15 seconds, the 'Recovery' screen appears
•Release the power button but *continue holding the home button*, for another 30 seconds.
on Aug 08, 2012
Prs 300 has a frozen
please look clearly there will be a reset button to restart if there is no reset button then open it with the help of secrew and cut the connection of battery and after few second reconnect the bettery to to turn on but remember the connection should be same as before the cutting mean to and - to - terminals
on Sep 09, 2011
My reader is frozen with the message Firmware
There is no firmware update for PRS300, I checked on their website www.esupport.sony.com. Maybe sometinhg got corrupted on the internal memory. You can try to do a "Hard Reset" on the eReader. This will set the unit to factory settings and will delete all content:
1. Disconnect the Reader
2. Hit the Reset button at the bottom of the Reader
While the reader shows 'Opening Book...' press and hold the number '0'
(Zero) and the 'Down Arrow' both at the same time until reset all
4. Once you do that you will get a confirmation saying that all content will be removed
you just press number 5 to confirm
If this does not work, contact Sony for service options =(
on Jul 29, 2011
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