Kenmore Elite 45986 Front Load Washer Logo
Rachel Brown Posted on Sep 22, 2007
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Door lock washer won`t start. just clicks and displays dl and then f . The lock doesn`t seem to be broke. any suggestions? Help!!!!

  • 5 more comments 
  • MariaRed Dec 29, 2007

    my machine does the same thing. now it will not power up at all. at least before it would try to run the cycle but now nothing..

  • Iceman6009 Dec 30, 2007

    I have the same problem. At first, hitting it on the side where the locking mechanism (like how we fixed old tv's) worked for a little while. But that seems to have stopped working. Unplugging it for a while worked some of the time as well. I took it upon myself to order and replace the door lock and it did not fix the problem. After about three months of not having a washer, I called the repairman. And wouldn't know it, it started working when he pressed the button to start it. I don't know if there really is a solution for this problem and I believe it is happening a lot more than the company is letting the public no because they have a defective product.

  • Anonymous Dec 31, 2007

    I have the same issue w/the dl & then the f being displayed. I want to let everyone know that I bought this at Sears & they are the worst company to deal with. They do not care about their customers. I will give you my latest scenario. Just coming back from a trip & have tons of laundry to do. I call for help & they will not talk to me since my warranty was up 2 days ago. They will send a tech to me in 4 days & in then meantime since I can't get the door open the clothes I have in there will probably mold and be ruined. I spoke with 3 different people & no one cared. Now is this a way to treat your customers? I was so upset I was bawling. I had the supervisor connect me to customer service so I could have my whole account canceled, low & behold they still didn't care.This is the 2nd wash machine & dryer I have purchased through Sears & none of them have lasted a year. This wash machine unfortunately had to do this 2 days out of the warranty. If anyone out there is thinking of purchasing anything from Sears I would think twice about it. They DON"T care. I would take any suggestions from anyone to get the door open to get the clothes I have in there out so they are not ruined.

  • Lelabelle Jan 01, 2008

    My Kenmore HE3t front loading washing machine has a door lock problem. It has been acting up for the last couple of months. I get error messages like "F" and "Sud". Had a plumber come out and snake the pipes in utility room, he found some lint in pipes. This machine will miraculously work for a load or two then error messages appear and it stops completely! I've unplugged for 10 mins. to 4 days, and sometimes it will turn on and sometimes not! I had a Sears repairman scheduled to come out to fix it but I was called that day and was told "he didn't show up for work today" we will need to reshedule for 2 weeks from now!!! OMG..that load of clothes will have to be thrown in the trash. It has been sitting in water for 5 days now! I am VERY frustrated at the way Sears handled this situation. I was passed from one cust. serv. rep to another and finally put on hold so long I just hung up. This machine worked fine until this all started a couple of months ago. HELP!

  • sarahwolff08 May 11, 2010

    How do you remove the top panel/cover?

  • Anonymous Mar 16, 2014

    You go to turn it on & water starts coming then turns off and the door lock error comes on.

  • Anonymous Mar 22, 2014

    when I hit the start button a clicking noise happens but not a locking sound then dl then f

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I cleaned all electrical connections with electrical motor cleaning spray and that did the trick.

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I posted a complaint on December 31st about the error "DL". After leaving the wash machine sit for awhile out of frustration my husband & I went to look at it one more time. He went to hit normal as the wash cycle & we got the same error message so he proceded to cancel the error & he hit the heavy duty button & then start & then it was fine & it started to wash. It was a simple solution that seemed to have worked but it would have been nice to have some troubleshooting help from the company that sold me the appliance but seeing that I was out of warranty by 2 days they would not help me. Try this & see if this helps.

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I had a dl-F error message. It would click 4 or 5 times and stop. I took the top cover off and checked all the connections to the door lock and the main panel. The screws for the door latch had loosend too. It is working now.

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My husband and I visited this same website, and we found out that "dL/F" means "door lock failure." We followed the advice of one of the customers. We took the top panel off our washing machine (Kenmore Elite H3), and we made sure all of the wiring was securely connected. (Make sure you unplug your machine first!) It worked! We think the wires may have jiggled loose over time. Hope this helps!

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My kenmore elite he4t did the same thing last month. I unplugged it for about 5 minutes and it re set itself and worked great until today...any suggestions???

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  • Posted on Sep 22, 2007
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Dl meand door lock. A Door Lock Error occurs if the door cannot be locked. It will try to lock it 6 times before displaying the error. Potential Causes ? Door Lock Mechanism broken or removed from the Door ? Check Door Lock/Switch Assembly ? Check the wire harness connections to the Door Lock/Switch Assembly and Central Control Unit (CCU) ? Door Lock/Switch Assembly Failure Replace failed component.

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The error code "dl" is for door lock. From what I've read, it may mean you need to replace the latch assembly.
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Hello Ameliafaith,

E-Z job...

If you take your model on line... to SEARS
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Door won't lock, displays F DL

hold them responcible, they need to correct this for you. you spent good money make them correct the problem
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When i try use the washer it starts to make a clicking sound then when i hit cancel starts to beep and it flashes f dl

F dl = Door lock error
A Door Lock Error occurs if the door cannot be locked. It will try to lock
it six times before displaying the error code.
Possible causes/procedure:
¦ Door lock mechanism is broken or removed from door.
¦ Door switch/lock unit failure.
1. Unplug washer or disconnect power.
2. Check door switch/lock unit.
3. Check the wire harness connections to the door
switch/lock unit and Central Control Unit (CCU).
themobilian_2446.jpg

If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

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My washer has an F dl problem?

Fdl is a code that indicates a door lock error. The clicking sound that you hear is most likely the door lock. This error occurs because the door cannot be locked. The door will try to lock six times before displaying the error code. You have a faulty door lock switch. Hope this helped and best wishes.
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The washer will only click and not turn on. F DL

Door lock error


A Door Lock Error occurs if the door cannot be locked. It will try to lock it 6 times before displaying the error.

Potential Causes

• Door Lock Mechanism broken or removed from the Door
• Check Door Lock/Switch Assembly
• Check the wire harness connections to the Door Lock/Switch Assembly and Central Control Unit (CCU)
• Door Lock/Switch Assembly Failure

Replace failed component.
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Flashes "DL" and "F"

A Door Lock Error occurs if the door cannot be locked. It will try to lock it 6 times before displaying the error.

Potential Causes

• Door Lock Mechanism broken or removed from the Door
• Check Door Lock/Switch Assembly
• Check the wire harness connections to the Door Lock/Switch Assembly and Central Control Unit (CCU)
• Door Lock/Switch Assembly Failure

Replace failed component.
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Whirlpool duet says Fdl washer wont turn on

F/dL ERROR IS FOR :-- Door Lock ErrorA Door Lock Error occurs if the door cannot be unlocked. It will try to lock it 6 times before displaying the error.


----------------------
TO RESOLVE THE PROBLEM :--- 
Door Lock Mechanism broken or removed from the Door globul1a.gif Check Door Lock/Switch Assembly globul1a.gif Check the wire harness connections to the Door Lock/Switch Assembly and Central Control Unit (CCU) globul1a.gif Door Lock/Switch Assembly Failure
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The dL error code is a door lock error. The control board will attempt 6 times to lock the door before displaying the F dL error code. This is an indication that either the door lock is malfunctioning or the control board is not responding to the door locking circuit. Be sure the door is securely closed before attempting to start the washer. Open the door & check for clothing or something that may be stuck in the door boot area. If the door is securely closed & you still have the error code I would recommend having the door lock assembly replaced.

Good Luck and Please rate
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