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Posted on Apr 17, 2009
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Network routing problem with Axis Camera's

Hi, can anyone help me. I have a restaurant where we have just upgrade the web cameras from static images to live video feed. We had 1 camera doing live feed already and were able to set up port forwarding for this static ip address to allow us to access over the web. We just installed 3 new cameras and again set up port forwarding. The cameras work perfectly on the LAN but we cannot connect to them via the internet. I can access the router and the 1 camera over the web but not the others. Can anyone suggest what might be causing this problem. thanks

  • Anonymous May 11, 2010

    I believe the problem is that you have only one IP address and you really want to share more than one IP address (because of the 3 additional cameras)?  There is something called "dynamic DNS" that can allow this, but your router and/or cameras would need to support it.  In looking at the information on your router it doesn't appear to offer support.  What model(s) of Axis camera's do you have?

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Alan Spicer

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  • Expert 127 Answers
  • Posted on Nov 22, 2009
Alan Spicer
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They would need to be on different TCP or UDP port numbers ... in order to access them from the Internet. I'm guestimating that on the LAN you can access all of them because they are on different RFC1918 IP Addresses (e.g. 192.168.1.10, 20, 30) but same port number (e.g. port 80 for web.)

Once you hop through NAT to get to the Internet you now only have one IP Address. The real Internet IP Address. So now you have to have different port numbers for 2 or more cameras. For example use:

#1 port 80
#2 port 8080
#3 port 8081
#4 port 8082

How about that?

And you will have to forward each of those ports to the correct ip address for the correct camera.

Where's my free restaurant dinner? :-)

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What are you using to view the Camera? Is this the only IP camera you are viewing/.accessing on the network? If it is not, are you using different IPs in the non-DHCP pool.
Typically you do not have to set-up port forwarding to gain access to the camera within the network. Normally port forwarding is set-up when you are outside your network and need to gain access to different applications/devices in your network using the same static IP address.
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You can connect to the camera with your web browser inside your network with the IP 192.168.1.20 (obviously), but if you have the camera set up to only be triggered on a specific port (other than the browser's default 80) let's say 100, then you would enter 192.168.1.20:100.
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