My Canon MX410 printer is having printer alignment problems, plus paper jams every time I try to print the alignment test (no jams otherwise). I've tried their maintenance procedure: cleaning nozzles several times, testing rollers. I get a printer error 5100 when the paper jams during alignment test. I just replaced black cartridge, but problem occurred before that, when ink was very low. I've tested that cartridges are properly snapped in place.

Alvin Barnabas

• 136 Answers
• Posted on Jul 04, 2008

SOURCE: canon I560s printer

Was this the problem prior to changine the cartriages? If not check the contacts between the machine and the cartriges. there may be tape, ink, papaer in between.

SOURCE: Canon Pixma ip3000 printer, changed black ink

i had the same problem and just repeated the cleaning and testing, eventually the black showed up but took more than a few repetitions

SOURCE: My Canon Pixma MP130 keeps

Turn off printer.
Remove both the cartridges from the printer. Use a clothe moistened with alcohol to clean the surface contact on the cartridges where the terminals inside the printers touches.
Return the cartridges and turn on the printer.

Error 5100 means that the cartridge can not be detected by the printer.

Hope it helps!