Dear
Please check below links or contact hp support
click here
for online hp customer care
click here
Thanks
Open the cover to the printer and look inside to see if there are any pieces of paper or debris that may be blocking the print path. Be sure to unplug the printer before touching anything internal to avoid electric shock. If there is something blocking the print path, remove it, close the printer, and try printing again. You can also check inside the printer to see if any components have come loose.
Hello,
just open all hatches and if you find your paper just drag it carefully out.
here is the manual download user guide.
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To clear a jam
1. Remove all media from the output tray.
2. Check the rear access panel or the duplexer.
a. Push the button on either side of the rear access panel or the duplexer, and
then remove the panel or unit.
b. Locate any jammed media inside the device, grasp it with both hands and then
pull it towards you.
c. If the jam is not there, push the latch on the top of the duplexer and lower its
cover. If the jam is inside, carefully remove it. Close the cover.
d. Reinsert the rear access panel or the duplexer into the device.
Clear
source:
http://static.tigerdirect.com/pdf/HP-Off...
plz do check out this link
Thanks for using Fixya
Have a nice day!
http://www.youtube.com/watch?v=npQXKTqBn...
this link shud be useful too..tho not the same
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To remove the jammed sheet of paper :
1. Open the upper front door.
2. Grasping the print cartridge by the hand grip, pull it towards you and slightly up to lift it out of the holder.
3. Then pull the cartridge straight out towards you.
4. Locate the feed roller release lever and gently push it back to release the pressure on the paper.
5. Pull the paper out. CAUTION! The paper may be covered with unfused toner, which can stain garments.
6. If you see no paper jammed under the cartridge, remove paper tray 1. The paper may not have fed all of the way into the printer.
7. Reinstall the paper tray and the toner cartridge.
8. Close the upper front door.
To clear a jam
1. Remove all media from the output tray.
2. Check the rear access panel or the duplexer.
a. Push the button on either side of the rear access panel or the duplexer, and
then remove the panel or unit.
b. Locate any jammed media inside the device, grasp it with both hands and then
pull it towards you.
c. If the jam is not there, push the latch on the top of the duplexer and lower its
cover. If the jam is inside, carefully remove it. Close the cover.
d. Reinsert the rear access panel or the duplexer into the device.
3. If you cannot locate the jam, lift the output tray and check for a jam in Tray 1. If
media is jammed in the tray, do the following:
a. Raise the output tray.
b. Pull the paper towards you.
c. Lower the output tray.
4. If you have not found the jam and have Tray 2 installed, pull out the tray and
remove the jammed media, if possible. If not, do the following:
a. Ensure the device is turned off and disconnect the power cord.
b. Lift the device off Tray 2.
c. Remove the jammed media from the bottom of the device or from Tray 2.
d. Reposition the device on top of Tray 2.
5. Open the print carriage access door. If there is paper remaining inside the device,
ensure the carriage has moved to the right of the device, free any paper scraps or
wrinkled media, and pull the media towards you through the top of the device.
WARNING! Do not reach into the device when it is on and the carriage is
stuck. When you open the print carriage access door, the carriage should
return to its position on the right side of the device. If it does not move to the
right, turn off the device before you remove any jam.
6. After clearing the jam, close all covers, turn on the device (if you turned it off) and
resend the print job.
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Manually roll the roller with your hand take the paper out carefully.
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How do Iopen the place where the roller is.
I opened the front now I am lost how do i open the next thing?
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