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you need to change belt on brush and also check for locked up bearings on brush roller and or debris lodged between brush and guard dislodge if need be or replace bearings on brush roller if they are bad
When turned on and set to sweep the sweeper makes a loud noise like it has something stuck in it but the brush is turning abut not does not have a lot of sucking power. It started the other day when a blanket with tassels got caught and wund up in the brush and sucked up in the sweeper a bit. Tried to pull out while running and came out but made the loud noise. If I take off the brush then it does not make the noise when on. I think it might be the belt grooves are worn and slipping when the sweeper is in the sweeping on mode. Sorry, do not know the technical sweeper terms.
I had the same problem with my old Bissell sweeper ( I bought a new rotating brush each time this happened then I bought a new sweeper the next time it happened -last Dec. 2009.) Unfortumately I bought a new Bissell and now it is happening again to the new sweeper. I do clean the brush often but what has happened is that the hair somehow gets inside the brush via the end caps???This sweeper does have end caps that can be removed for cleaning --although not that easily when they are locked up. I did this yesterday but before I could remove the end cap I had to use a pin, scissors, etc. anything that I could get into the groove to remove lint, etc. that caused it to lock up. Then when I got the end cap to move a little, I pried it off. I found hair, etc. inside where the metal rod is which I don't think should be happening --I used a seam ripper also to try to get some out. I have owned many different brands of sweepers and have never seen this problem before. Then, I put the end cap back on, however, it was not smooth on the inside--almost like it had melted when it locked up. So, the sweeper brush now moves but it is noisy. I guess I will buy another brush -- but this seems ridiculous for a new sweeper--the customer service rep told me that the brush does wear out.... but not on a sweeper that is less than a year old. There is no wear and tear on the brushes. Oh, and the CSR told me that they haven't had people call about this problem --I am guessing they are just buying new brushes or new sweepers. The sweeper def. has great suction but I think other brands do also..
Can u turn the brush by hand with the vac off. Sounds like a bushing on the brush is siezed or mabe the belt is worn out and too loose. Try replacing the belt
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