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Posted on Jan 25, 2009
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Agitator not rotating

Kenmore 28882

The agitator does not rotate but when I press my palm on it, it rotates some then nothing.

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Dale Koehn

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  • Expert 88 Answers
  • Posted on Jan 25, 2009
Dale Koehn
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Joined: Jan 20, 2009
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I have had to replace the agitator gear just inside the agitator, mine did the same thing, I took the agitator apart, removed the plastic gear, the gear has a number on it, you can call sears service dept with the number, also a good idea is to have the model and serial number of the washer, the part was really inexpensive as well, my washer has been working great now for over a year since I replaced mine, if you don't want to get into it like I did, sears also offers service, but I would try to call and get the price on the part first before calling in a service tech, thanks again for your Question, hope that provided you the solution, please rate this for us,
mr.grzz

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Aggitator not rotating

Copy and paste the video to replace the agitator dogs in your machine.
http://www.youtube.com/watch?v=V5wIN1J70-Y&feature=player_embedded#
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This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

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Some Kenmore washers have a two piece agitator. The lower section will rotate back and forth both ways.

The top section has "agitate Dogs" that allow it to rotate only one way (to keep the clothes moving downward.

If yours has a two piece agitator there shouldn't be a problem.


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by 'rotate' do you mean that it will not turn at all or that it turns in both directions and does not 'rachet', turning in one direction only and agitating the clothes? If it rotates freely in both directions, it's probably your agitator dogs not engaging either due to improper assembly or breakage.
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you need to replace the agitator dogs, very simple. Go to www.shop.washermd.com and download the tutorial, thanks
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Remove the cap off the top of the agitator. Then remove the 7/16 bolt below. Your problem is inside the top part of the agitator. YOu need to buy an agitator dog kit. When the part is removed you will see how to put it in.
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you could have a problem with the transmission/gear box.

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you may need to replace the whole gear box.


tnx 4 using fixya,

drcool
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Agitator problems

sounds as if the transmission agitator pawl is slipping. inside the transmission is a gear connected to the agitator. there is a spring loaded pawl that rotates around the center and engages its pawl or hook into the agitator gear for each rotation. either the pawl hook is worn or the agitator gear is rounded off. the transmission must be opened up to see what is a miss
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