SOURCE: black cartridge "incompatible"
Nowadays, the cartridges have a microchip installed to assure you are not using "unauthorized" ink. Maybe the chip is defective. try replacing it with another cartridge and take that one back to the store for an exchange.
good luck
SOURCE: incompatible print cartridge
If you purchased the cartidge recently (30 days or less), then just bring it back to the store and tell the associates that it simply stopped working, they may be able to exchange it for you.
If not, you will probably need a new cartidge. The good thing about HP cartidges is that the print head (which is probably your problem) is built in, so issues are usually solved by just buying a new one. This, of course, means you have been replacing your print head every time you run out of ink, which adds up quickly in costs; but thats another subject
Hope that helps,
Good Luck!
Contact Reseller Contact Reseller Contact Reseller HP Officejet J4500 J4600 4500 Cartridge Error Bypass -- HP 901 Cartridge Errors: http://www.youtube.com/watch?v=I4-m_RLdRE4
2) You can also run the 'tap 41' diagnostics check on the HP 901 cartridge(s) electrical health, via the access code/procedure shown in the following video:
HP Officejet J4500 J4600 4500 Printers Tap 41 Diagnostics -HP 901 Incompatible Print Cartridges: http://www.youtube.com/watch?v=S6uATgXxQlE
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