It has been a few months, maybe more since I printed any of my photos
but have had no problems with the printed up unitil trying to print yesterday. I have done about everything I can, including installing a new color cartridge but the printed pictures are primarly blue with very little of the yellow- almost black and white. Is there something that I can adjust or will the printer need to be sent in? This printer is fairly new but over the warrantee. I have printed perhaps 120 pictures since
I received it a year ago last Christmas.
Joleen Billington
Need a new printhead, they are defective. Contact Kodak, they know of the problems.
Try cleaning the nozzles of your printer. If it sat unused for awhile, some of the ink may have dried and clogged the nozzles.To clean your inkjet nozzles, open your printer's Properties screen and look for a tab labeled Maintenance, Services, or something similar. If you can't find it, look under Printer Preferences on the General tab. It may take a few times of cycling through the cleaning process to get them unclogged. Check the progress after each cycle by printing a test page.
Do you have an option for a toolbox in your printer properties that will let you check the ink levels? Now it's starting to sound like some of the color is low. Do you have a single color cartrdige or is each one a separate cartridge?
That 's out of the equation. Next - how handy are you with tools? If the red and yellow jets are clogged (even partially) this would lend to the belief that the cleaning process wasn't able to remove what had gunked up in the nozzles. If too much time had passed between jobs, it could even be dried to a hardness that isn't able to be removed. You would remove the heads, soak them to loosen the crust and blow it out or push through with a fine wire. Sorry to be taking so long to figure this out, but in the business it's more determining what's not wrong before we finally figure out what is.
If you don't feel comfortable removing the head( and I'm not crazy about doing it myself-I save that as a last ditch effort) it may be time for a new printer. A little more in the short run but far less expensive in the long run are the laserjet printers. The toner doesn't dry out and you can get more for your money out of them.
A soaking will probably give you better results. Good luck.
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The only option on the menu on my model 5300 was "clean printhead" or "deep clean print head which I have done many times
and the photos are still blue.
What next?
The only option on the menu on my model 5300 was "clean printhead" or "deep clean print head which I have done many times
and the photos are still blue.
What next?
I put a new color, one cartridge in before I contacted you the first time. Color cartridge shows full. It is one cartridge with all of
the colors and a separate cartridge for black & white. When I was
printing blue, first I did the clean print head several times and still got the primarily blue color then I changed the color cartridge. I went through the clean process about 10 or more times. Nothing is
any different, still primarily blue.
My husband had suggested that he would try and remove the
printer head and see if he could blow it out so I will see if he can
do that.
I hate to buy a new printer as I have only had this one a less than
13 months.
The problem I have, is how do you get to the printer heads? Or I
should ask, how do you take then out to soak them?
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