Cannon Office Equipment & Supplies - Recent Questions, Troubleshooting & Support

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Canon Pixma MX882. Where is the Ink Absorber on the Cannon MX882?

Question edited for clarity, full make and model, plus it's a Canon. All about the Ink Absorber https://www.google.com/search?q=Ink+Absorber+on+the+Canon+MX882 ..
4/15/2022 4:43:43 AM • Cannon Office... • Answered on Apr 15, 2022
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In Cannon TS9100 it says "The printer is in use" and does not print

Delete the Printer, Reload software and drivers. re-establish on the network.
2/5/2022 7:02:35 PM • Cannon Office... • Answered on Feb 05, 2022
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Canon Pixma ip1000 dismantle

Depress power button while plugging the canon pixma ip1000. When you depress the power button, the printer can be used even if the in waste absorber hasn't been replaced.
12/1/2021 6:10:45 PM • Cannon Canon... • Answered on Dec 01, 2021
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Lost install CD for Canon PIXMA MP160

This link is to the drivers for the MP160, you can then download the drivers to your pc and run them with a CD http://rapidshare.com/files/115660111/canonmp160.exe
12/1/2021 6:09:59 PM • Cannon i70... • Answered on Dec 01, 2021
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My canon i960 is printing only green

I had this problem. If I tried to print a black& white photo on to glossy paper, it would only print green. When I tried on to plain paper using the 'fast' option, it printed in black. The reason for this is, on plain paper it uses the black cartridge, but output to glossy photo paper using the 'high' option, uses the mix of colours in your colour cartridge. If one or more of your colours has run out, you will get a print with the ink left in the cartridge. Replace the cartridge or refill it & your problem is solved.
12/1/2021 6:09:00 PM • Cannon Canon... • Answered on Dec 01, 2021
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Cannon scanner is showing code 5,156,69 error how to solve the problem

It usually concerns the scanner: "Code:5,156,61 Cannot scan for these reasons: -Scanner is turned off.-USB cable is disconnected" Solution 1: check USB connection Try another USB port on the PC If USB cable is connected to an USB Hub: connect diretly the cable to the PC. Try another USB cable Solution 2: Sometimes, an antivirus or the firewall of Windows can block the use of Canon software. Check this point by disabling them temporarily. Solution 3: Reinstall the drivers of the printer https://community.usa.canon.com/t5/Printer-Multifunction-Support/Error-Code-5-156-69/td-p/91792
12/1/2021 6:07:52 PM • Cannon Office... • Answered on Dec 01, 2021
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Error Code: E197 0000 in cannon 2900 printer

Printer engine communication error Erroneous communication between the DC controller PCB and image processor PCB was detected. - Check the connectors of the DC controller PCB and image processor PCB. Replace the DC controller PCB for normal connection. - Replace the image processor PCB. E197 0000 Laser Driver PCB communication error Description : Description Error in communication with the Laser Driver PCB (communication data failure) Causes : Laser Driver PCB communication error Solutions : Remedy 1. Check the Laser Scanner Unit connector. 2. Replace the Laser Scanner Unit. 3. Replace the DC Controller PCB (PCB1).
12/1/2021 6:06:52 PM • Cannon Office... • Answered on Dec 01, 2021
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Alternate blink green and orange canon ip2770

Ink absorber is full or waste ink pad is full. You need to reset your printer but you have to follow the procedure on how to enter the service mode.
12/1/2021 6:04:48 PM • Cannon Office... • Answered on Dec 01, 2021
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If you remove duplex print in cannon 4820d printer, you will get Peg Jam error. What is the solution?

check rear of printer look for a jam in the duplexor part of the printer
8/17/2021 11:59:10 PM • Cannon Office... • Answered on Aug 17, 2021
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My Cannon pixma 280 printer wont print it says error 5B00 What can I do?

The reason behind the canon printer error 5b00 is when the system continuously fills the ink tank and the printer stops to absorb that and hence we come to face this error. Here are few steps which will help you in fixing canon printer error 5b00: 1.Reset The Waste Ink System Count First: the first method to solve this error is to reset the waste ink. By applying this method you can get out of the error which is troubling you. 2. Manually clean the Waste Ink Foam: to clean the waste foam you have to open the front cover of the printer. Now you have to remove the cartridges one by one and then clean the rollers. Now check whether your error is gone or not. So, these are the steps to solve the error. If you found the error is still there, then you have to visit an expert.
6/15/2021 7:05:18 AM • Cannon Office... • Answered on Jun 15, 2021
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I have an error code of C000 on my Cannon Pixma 6120, The print head holder isn't moving for me to check and see if the new ink cartridge is in correctly. How do I move it?

All cartridge carriers/print heads can be pulled gently by hand. Don't pull it by the ribbon cable though.
4/18/2021 10:06:50 PM • Cannon Office... • Answered on Apr 18, 2021
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Cannon ir3300 machine is not getting on...how to check the problem and solution

You need to check the power supply board maybe is defective or damaged
1/27/2021 2:09:13 PM • Cannon Office... • Answered on Jan 27, 2021
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I have a Cannon MG7160, how do I make it print on disks? When I open the inner door to print on disks it tells me to shut the door, making very hard to print labels on disks

To print onto a printable disc, place it on the disc tray supplied with the machine, then insert it into the machine. This procedure also applies to printing from a computer. NOTICE: Do not attach the disc tray until the message asking you to load the printable disc is displayed. Doing so can damage the machine.
  1. Detach the disc tray from the cassette (upper).
  2. Holding both sides of the paper output tray (A), gently open it.
  3. When the message asking you to load the printable disc is displayed, open the inner cover (B) and push it down all the way to the bottom.
  4. Place the printable disc with the printable surface facing up.
  5. Attach the disc tray to the machine.
  6. (1) Place the disc tray on the inner cover. (2) Insert the disc tray straight until the arrow () on the inner cover is almost aligned with the arrow () on the disc tray.
  7. References: https://ugp01.c-ij.com/ij/webmanual/Manual/W/MG7100%20series/EN/BG/bg-loading3300.html
11/25/2020 12:10:45 PM • Cannon Office... • Answered on Nov 25, 2020
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Cannon image runner 2420 restart

This website should help https://www.manualslib.com/manual/1136939/Canon-Imagerunner-2420.html
3/18/2020 2:58:43 PM • Cannon Office... • Answered on Mar 18, 2020
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Cannon 2002n E355-0005 error

Hi Please follow the below procedure to enter Service Mode 1. In standby mode, press the "Settings/Registration" key. 2. Press the "Reset" key. 3. Press the "Back" key. 4. Press the "Settings / Registration" key. 5. The service mode screen is displayed. Use the "Back" key to exit Service Mode COPIER> FUNCTION> CLEAR> ERR; and then turn OFF and then ON the power. Still have an error after following that steps, please call at 1800-204-4427. I can solve you out.
2/18/2020 9:44:33 AM • Cannon Office... • Answered on Feb 18, 2020
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Cannon copier making black copies PC 6re

You have a defective main charger
1/28/2020 9:01:11 PM • Cannon Office... • Answered on Jan 28, 2020
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