Hp digitial imaging monitor

49.XXXXX ERROR To continue turn off

then on

A critical firmware error has occurred.1. Turn the device off, and then turn the

device on.

2. Go to www.hp.com/support/

LJM3027mfp or www.hp.com/support/

LJM3035mfp to check the latest

firmware image version. If the latest

firmware image version is newer than

the one installed on the device, upgrade

the device.

3. Try printing a job from a different

software program. If the job prints, go

back to the first program and try printing

a different file. If the message appears

only with a certain software program or

print job, then the error is in the software

program and not in the device. If the job

fails to print using a different software

program, then turn off the device and

disconnect all cables that connect the

device to the network or to a computer.

4. Remove any DIMMs and EIO cards, and

then turn the device on.

5. If, after removing DIMMs and EIO cards,

the device behaves normally, turn off

the device and reinstall DIMMs and EIO

cards one-by-one, turning off the device

off and then on again each time you

reinstall a DIMM or EIO card. If a certain

DIMM or EIO card causes the message

to reappear, replace the DIMM or EIO

card.

6. Reconnect all cables that connect the

device to the network or to a computer.

7. If the message persists, replace the
formatter (see Formatter on page 116).

run hp print diagnostic utility http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02072599&cc=us&lc=en&dlc=en&product=421991&tmp_track_link=ot_search
instructions on how to run it are included in that link.
if it does not fix your problem I strongly suggest you uninstall the hp printer software from your computer and reinstall it.if you still have the cd installer,insert it in the cd drive and select uninstall.if you do not have the disk uninstall it using add/remove (win xp) features or programs and features (for vista or win 7).make sure to uninstall all hp programs associated with your officejet 6210 (driver series,hp customer participation program,imaging device functions,shop for hp supplies,hp yahoo toolbar,hp image zone.hp memories disc,hp update,hp smart web printing,hp photosmart essentials). NOTE:uninstall programs enumerated above only when you have that printer installed on your pc because uninstalling them may affect the functionalities of other printers installed on your computer. handle is invalid error is caused by a dll file that got corrupted. after the uninstall,restart pc. then reinstall using the same cd or better yet download the latest version of software. here's the link for that.
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&product=421991&

49.XXXXX ERROR
A critical firmware error has occurred.

1. Press Cancel Job to clear the print job from the printer memory.
2. Turn the printer off, and then turn the printer on again.
3. Go to http: www.hp.com/support/lj2410, www.hp.com/support/lj2420, or
www.hp.com/support/lj2430. Click Download Drivers and Software. Check for the latest firmware image version at the bottom of the page. If this firmware image is newer than the
one installed on the printer and the printer can receive a firmware update,
download the newer firmware upgrade. Not all printer models can
receive firmware upgrades.
4. Try printing a job from a different software program. If the job prints, go
back to the first program and try printing a different file. If the message
appears only with a certain software program or print job, contact the
software vendor for assistance.

1. After performing the actions listed in the preceding item, if the message
persists when using different software programs and attempting specific print
jobs, disconnect all cables that connect the printer to the network or a
computer.
2. Turn the printer off.
3. Remove all memory DIMMs and thirdparty solutions from the printer.
4. Remove all of the EIO devices from the printer.
5. Turn the printer on.
6. If the error message disappears, reinstall each DIMM, Compact Flash card, and EIO device one at a time, making sure to turn the printer off and then on again (booting to the Ready
prompt) as you install each device. To replace a DIMM, see Appendix D - Printer memory and expansion in the LaserJet 2400 Series User Guide.
7. Replace the DIMM or EIO device that caused the error message.
8. Remember to reconnect all of the cables that connect the printer to the
network or computer.
9. If the error message persists, reinstall the firmware with the latest possible firmware upgrade. Go to http:www.hp.com/support/lj2410, www.hp.com/support/lj2420, or www.hp.com/support/lj2430. Click Download Drivers and Software.
Check for the latest firmware image version at the bottom of the page. If this firmware image is newer than the one installed on the printer and the printer can receive a firmware update,
download the newer firmware upgrade. Not all printer models can receive firmware upgrades.
10. Replace the formatter

Press CANCEL JOB to clear the
print job from the printer
memory.
2. Turn the printer off, and then
turn the printer on again.
3. Go to http: www.hp.com/
support/lj2410, www.hp.com/
support/lj2420, or
www.hp.com/support/lj2430.
Click Download Drivers and
Software. Check for the
latest firmware image version
at the bottom of the page. If
this firmware image is newer
than the one installed on the
printer and the printer can
receive a firmware update,
download the newer firmware
upgrade. Not all printer
models can receive firmware
upgrades.
4. Try printing a job from a
different software program. If
the job prints, go back to the
first program and try printing a
different file. If the message
appears only with a certain
software program or print job,
contact the software vendor
for assistance.
1. After performing the actions
listed in the preceding item, if
the message persists when
using different software
programs and attempting
specific print jobs, disconnect
all cables that connect the
printer to the network or a
computer.
2. Turn the printer off.
3. Remove all memory DIMMs
or third-party DIMMs from the
printer. (Do not remove the
firmware DIMM in slot J1.)
4. Remove all of the
EIO devices from the printer.
5. Turn the printer on.
6. If the error message
disappears, reinstall
each DIMM and EIO device
individually, making sure to
turn the printer off and then
on again as you install each
device. To replace a DIMM,
see.
7. Replace the DIMM or
EIO device that caused the
error message.
8. Remember to reconnect all of
the cables that connect the
printer to the network or
computer.
9. If this error message persists,
replace the firmware DIMM.
10. Replace the formatter

Check the following information please.

General print quality issues

Solving issues with color documents This section describes issues that can occur when you print in color. Color document issues Problem Cause Solution Only black is printing when the document should be printing in color.

Color mode is not selected in your program or printer driver. Select color mode instead of grayscale mode. The correct printer driver might not be selected in the program. Select the correct printer driver. The device might not be correctly configured. Print a Configuration page.

One or more colors are not printing, or are inaccurate.

Sealing tape might be on the print cartridges. Verify that the sealing tape has been completely removed from the print cartridges. The media might not meet HP specifications. Use a different paper, such as high-quality paper that is intended for color laser printers. The device might be operating in excessively humid conditions. Verify that the device environment is within humidity specifications. One or more print cartridges might be low. If you are using non-HP print cartridges, no messages appear on the device control panel or in the HP Toolbox. Replace any low print cartridges. The control panel is set for override. Replace low or empty print cartridges. A color is printing inconsistently after you load a new print cartridge.

Another print cartridge might be low. If you are using a non-HP print cartridge, it might be low or empty but you will receive no indication. Remove the print cartridge for the color that is printing inconsistently and reinstall it. The control panel is set for override. Replace low or empty print cartridges. The colors on the printed page do not match the colors as they appear on the screen.

The colors on your computer monitor might differ from the device output. Select Screen Match in the Color tab of the printer driver. If extremely light colors or extremely dark colors on screen are not printing, your software program might interpret extremely light colors as white or extremely dark colors as black. If possible, avoid using extremely light or extremely dark colors. The media might not meet HP specifications. Use a different paper, such as high-quality paper that is intended for color laser printers. The finish on the printed color page is inconsistent.

The media might be too rough. Use a smooth paper or print media, such as a high-quality paper that is made for color laser printers. Generally, smoother media produces better results. Repetitive image defect ruler Use a repetitive image defect ruler to measure occurrences of repetitive image defects to help solve image quality problems. Place the ruler next to the first occurrence of the defect on the page. Find the distance between identical defects and see the Repetitive image defects table to identify the component that is causing the defect. Repetitive image defects Measurement Component 24.7 mm0.97 inch Developer sleeve 26.7 mm1.05 inches Charge roller 32.9 mm1.3 inches RS roller 37.7 mm1.48 inches Transfer roller 54.5 mm2.15 inches ETB rollers 56.6 mm2.22 inches Fuser sleeve 62.8 mm2.47 inches Pressure roller 75.4 mm2.97 inches OPC
Have a good evening

From the service manual:

A critical firmware error has occurred that caused the processor on the formatter to abort the operation.
This type of error can be caused by invalid print commands, corrupt data, or invalid operations.
In some instances, electrical noise in the cable can corrupt data during transmission to the printer. Other causes include poor quality parallel cables, poor connections, or specific software programs.
Sometimes, the formatter itself is at fault, which is usually indicated by a 79 Service Error.

Recommended action:

1 Press CANCEL JOB to clear the print job from the printer memory.
2 Turn the printer off and then on.
3 Go to www.hp.com/go/lj4300_software, Select Download Drivers and Software. Check for the latest firmware image version at the bottom of the page. If this firmware image is newer than the one installed on the printer and the printer can receive a firmware update, download the newer firmware
upgrade. Not all HP LaserJet 4200/4300 printers can receive firmware upgrades.
4 Try printing a job from a different software program. If the job prints, go back to the first program and try printing a different file. If the message appears only with a certain software program or print job, contact the software vendor for assistance.
5 If the message persists when using different software programs and attempting specific print jobs,
disconnect all cables that connect the printer to the network or a computer.
6 Turn the printer off.
7 Remove all memory DIMMs or thirdparty DIMMs from the printer. (Do not remove the firmware DIMM in slot J1.)
8 Remove all of the EIO devices from the printer.

After performing the actions above, procede with the following:
1 Turn the printer on.
2 If the error message disappears, reinstall each DIMM and EIO device individually, making sure to turn the printer power off and then on again as you install each device.
3 Replace the DIMM or EIO device that caused the error message.
4 Remember to reconnect all of the cables that connect the printer to the network or computer.
5 If this error message persists, replace the firmware DIMM.
6 Replace the formatter assembly.

This issue is common with every HP scanning software used with Windows OS which have a firewall running.

If you would try the following:

- check the task bar if HP digital imaging monitor is up and running
- if not, go to C:\program files\hp\digital imaging\bin and double click the file HPQTRA08.EXE
- now the monitor should run
- if not, pls reinstall the software (*)
- if yes, pls try to open HP solution center

- if solution center starts, pls try to scan or to fax
- if successful, no other steps are required

- if faxing is not successful, check in the printer folder, if you find a HP <device name> series fax entry
- if you cannot find it, unplug the printer and delete the entries in both the printer folder and scanner folder
- also run the software CD and start the uninstall_l1.bat and uninstall_l2.bat in the util\CCC on the CD (if 64 bit OS, the run the 64 bit versions)
- restart the PC with the loaded CD
- replug the printer and let it be reinstalled

(*) For a clean reinstall it is recommended to contact HP support. They know the best way to leave a clean system on the PC.

Hope it helps.
Henning

try taking ink out start it cheak ink make sure platsic thing is off it when u buy it new ect may wann try latest driver form hp.com suport area on site ok download install latets one for vista or xp whatever uuse thx nick

Call the HP support for the ink leakage issue in the printer you can reach them any time (877-690-9305) or just follow the link Hp Printer

Close the Digital Imaging Monitor.
◄ Start or restart the services :
1. HP Cue Device Discovery.
2. HP Net Device Discovery.
3. HPQCS08.
◄ Run Digital Imaging Monitor.
◄ Wait for a Minute, if the configuration screen appears it is done else refresh the HP Cue Device Discovery
◄ Restart the Printer
◄ 99% chances of resolution and in the other cases a proper uninstall and reinstall is needed
************************************************************************
If the issue still remains then :;
Added the files to the firewall exception list
C:\program files\HP\digital imaging\bin\hpiscnapp.exe (version 10 software )
•C:\program files\HP\digital imaging\bin\hpqscnvw.exe (other than version 10 software
•C:\program files\HP\digital imaging\bin\hpqste08.exe
•C:\windows\system32\hpzipm12.exe
•C:\windows\system32\hpzinw12.exe
•C:\program files\HP\digital imaging\bin\hpqtra08.exe
•C:\program files\HP\digital imaging\bin\hpqthb08.exe
i. 68: dhcp client
ii. 80: web server
iii. 137:UDP Port 137 netbios-ns (UDP)
iv. 139: netbios-Session (TCP),
v. 161: snmp. (UDP)
vi. 427: srvloc. (UDP)
vii. 5353: mDNS
viii. 9100: pcl/pjl print.
ix. 9101: debugging tcp recv/send
x. 9102: debugging tcp send
xi. 9103: debugging udp recv/send
xii. 9110: echo
xiii. 9220: generic gateway (scanning, pml).
xiv. 9290: scan.
xv. 9280: generic gateway
xvi. 2500: scan.