Question about HP DeskJet F380 All-In-One Printer

8 Answers

Getting "E" error icon with orange light flashing above by ink drop icon

Getting E icon below flashing orange light next to icon with what looks like ink drop. I have changed ink cartridges and nothing has happened. Any idea?

Posted by blimblam on

  • 16 more comments 
  • Anonymous Nov 19, 2007

    yeah! what do i do

  • mrrblass Nov 22, 2007

    i am currently trying to solve the same problrm.

  • Anonymous Nov 30, 2007

    Same here. I changed the ink cartriges but the same!

  • Anonymous Dec 27, 2007

    Same here

  • jitendra patel Apr 22, 2008

    Please describe the specifics of your problem below. We'll add
    your post as a comment to blimblam's Getting "E" error icon with orange light flashing above by ink drop icon problem, and notify you when a new solution is offered

  • Anonymous Oct 29, 2008

    Put in a new catridge and I get the E on my display and often a message that the tricolor cartridge has a problem. I have 3 new catridges that have a problem?

  • RebelYell65 Nov 06, 2008

    Same here. Help!

  • adubber Jan 28, 2009

    That's the one. Exactly that issue.

  • Anonymous Feb 02, 2009

    Orange light flashing next to the paper with ink drop on it and the green E underneath i took out the ink cartridges and it still didnt work

  • nicongaill Feb 04, 2009

    same problem here!



  • lexuality Apr 15, 2009

    Yeah I'm getting the same problem too, both orange lights flashing, the one with the ink drop and the blank sheet of paper... also getting the green E underneath.



    I thought the paper was jamming at first but when I take it out and put it back in the whole thing clunks and splutters and keeps pulling the paper in only to spit it back out again and refuse to print anything.



    I literally only just installed new black and colour ink cartridges in it no less than half an hour ago, too! It had been printing fine, done several pages, now - nothing!



    Dead disappointed as it sounds like this cannot be fixed?

  • Anonymous May 15, 2009

    same problem- orange blinking light by the ink drop picture and the E underneathe....printer works but will not copy anything

  • Anonymous Jan 12, 2021

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  • Anonymous Jan 12, 2021

    The fastest and easiest way to get help is to get in touch with HP support +1*800*532*4187 and they will guide you through the steps!!!!!

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    The easiest and fastest way to get assistance to call Support team HP on their toll free number @. Hope it helps!!

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8 Answers

Anonymous

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Click on start, then click run, type in the word services.msc, you will then get a list of options scroll down the lost to the letter p and find the word print spooler. click print spooler once then in the left corner you will have to options, either to stop or refresh, before doing anything take the usb out of the back of the printer, then click on stop, then click start, then click refresh, after this put your usb back in the printer, and that ''should'' solve the problem. email me if works or does not, thanks

Posted on Apr 24, 2009

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Orange light flashing and printer wont work f380 hp

Posted on Sep 24, 2008

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David Hogg

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Not well documented in the manual. E error plus cartridge light flashing indicates a faulty (not and empty) cartridge. Check cartridges are installed correctly and packing paper has been removed. Replace black cartridge with a new one. Does it now work? if so black cartridge was faulty. If not replace colour cartridge with a new one. Does it now work? If so, colour cartridge was faulty. If not, throw the printer out and buy a new one.

Posted on Jan 20, 2012

  • arfe ardiente
    arfe ardiente Feb 27, 2014

    haha.. yeah cool sulotion..

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Anonymous

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Sorry mine has the "E" and the paper orange icon ugh!

Posted on Apr 09, 2008

Anonymous

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Dear All,

I finally get mine resolved today 29 Apr 2010.
I have to take it to the technicians at the computer village in IKJ LOS NG in which it was service and bought both new color and black and white cartridge.

Now working perfectly!!!!
I can now smile home....

Regards all,
Yinka

Posted on Apr 29, 2010

Anonymous

I just had the same problem and was frustrated and thinking my printer was broken.  But then I took the ink cartridge out and realized I just had forgotten to remove the protective sticker.  Ooops!  Hope this helps.

Posted on Jan 09, 2008

  • Anonymous Oct 10, 2011

    Had the same problem, cleaned both cartridges with wd 40, it was just a dodgy contact due to ink. Problem solved.

  • Rebecca Gaskin
    Rebecca Gaskin Oct 09, 2014

    I was about to trash this printer when I saw this. Sure enough, one of the stickers was still on. I felt like Chevy Chase in "Christmas Vacation" when all of his lights finally stayed on. Thanks!

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Anonymous

I have bad bad experience with this F-380. 
According to the HP service center, this type can't be repaired.... how come?. They just offering me to "Trade In" with other type. Indirectly, they want to tell that their product is failed.
This weird product is suck..... My sugestion, don't buy this product.
Bye...bye HP.........

Posted on Jan 08, 2008

Anonymous

I got the problem also. The printer is only 2 week old!
The refillshop said the cartridges are dead! They also mentioned that the printer could destroy new cartridges.

I suppose I will have to use the warrancy

Posted on Dec 05, 2007

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